Meeting the WFH Crunch with Remote Manageability, In or Out of Band

With more people working remotely due to the COVID-19 pandemic, businesses need to extend their help desk and IT field support from the office to the home and everywhere in-between. This is true not only for in-band (software-based, attended and powered) IT devices but also for out-of-band (hardware-based, non-attended and non-powered) devices. But with limited […]

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Five Considerations for Creating a Contactless Workplace

With the advent of COVID-19, organizations are adopting new measures to support their expanding remote workforce. Work from home, which hasn’t traditionally been embraced by most employers, has boosted employee productivity as high as 47% in one study. This introduces a new challenge to the workplace: providing seamless IT support to remote employees with zero […]

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Keeping Remote Workers Productive, Now & Beyond the COVID-19 Crisis

During the initial weeks of the COVID-19 crisis, businesses were pressured to quickly tackle the first major hurdles of managing the employee experience for remote workers: setting up laptops, apps and tech tools; defining new processes; and making sure videoconference accounts and collaboration software worked effectively from remote locations. It’s one thing to have the […]

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70 Days Later

Many of us have now been home for 10 weeks, due to the d-mn virus. I haven’t had this long a stretch without business travel for over 20 years. Here’s how I’m holding up, where I’m at and what we can learn from this almost surreal moment in time. If you can work at home, […]

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Get Ahead of New Workforce Demands with Modern Device Management

With the evolution of workplaces and workforces, particularly since the onslaught of the COVID-19 pandemic, organizations are revisiting their device management strategies, including how they procure, deploy, manage, refresh and/or dispose of their work devices. Device management has traditionally taken various shapes and forms, from desktop management to mobile device management and unified endpoint management. […]

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With the Sudden Shift to WFH, Attracting Talent Will Never Be the Same

A massive work-from-home (WFH) experiment is underway, ignited by the COVID-19 pandemic. By most measures, the experiment is succeeding. An estimated 56% of jobs can be done from home, and currently are. Managers are learning to trust that “out of sight” doesn’t mean decreased productivity or lack of focus. While occasionally straining to meet peak […]

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Banking’s New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]

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