Surviving Digital Business Change Amid Any Crisis

Digital business change can be vexing to C-level executives, even in ordinary times. Amid a worldwide crisis such as the COVID-19 pandemic, what was once considered somewhat complex is exponentially more challenging as unforeseen issues surface. For starters, there are semantic issues. Many senior leaders dislike the word “digital” because it’s often misused (i.e., all […]

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Want Innovation? Connect Design and Engineering (Second of a Multi-Part Series)

Steve Jobs said it best: “Design is how it works.”  We live in an exciting time, when digital products and services are remaking industries, business models and jobs. At the center of all this activity are two closely connected disciplines: design and engineering. But while engineering and design have long played a central role in developing […]

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