Service Robots that Enhance the Human Experience

Fictitious robots of the 20th century had super powers and were depicted in fantastical morality tales, in battles of right and wrong. Their 21st-century real-world counterparts have a more prosaic but ultimately more ground-breaking power: They’re enabled by artificial intelligence (AI) to solve everyday challenges for people, businesses and society. The potential opportunities created from […]

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Intelligent Automation—Predictions Watch

Everybody loves predictions. Forbes published its educated guesses on politics, mergers, and even self-driving cars (thanks to a venture called Robot Taxi).  How about Gartner’s 2016 predictions for a digital world? Visions of smart machines, robo-bosses, and digital assistants make it seem like we will be working with Wall-E in 2020. Really? The best way to predict the future At Xerox PARC in 1971, Alan Kay […]

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Out-Smarted: How Robotic Process Automation Unlocks Value

Is Robotic Process Automation really in our future? One day this blog could be written by a robot—and the day may not be far away. Language makes us human. It’s the vehicle for conveying information, communicating perspectives, dictating policy and creating poetry. We consider it exclusively our own domain. Could our ability to communicate one […]

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Piercing the Hype Around Robotic Process Automation

Or, enough already, when do our wildest automation dreams/worst nightmares come true? Keeping a tight watch on industry trends and news is a top priority of mine as automation venture leader at Cognizant. This includes following updates and announcements across the cognitive computing and intelligent process automation markets. Within this ecosystem, a category known as […]

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The Truth about Intelligent Automation with HfS Research

It’s now sufficiently understood that intelligent technologies such as robotic process automation, cognitive computing and artificial intelligence are powerful force multipliers for improving operations. But, as is often the case when the pundits get too far ahead of reality, the story isn’t necessarily playing out as everyone expected. As my colleague Rob Brown points out, “It’s not really […]

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