Margaret Schweer - October 7, 2020 - 286 views

Intensified by the global pandemic, a sense of belonging has become a pressing organizational priority.  Work routines have been upended for leaders and employees alike – office shutdowns, remote work, extended work hours, and furloughs and layoffs. Given the prolonged nature of the disruption, what does it mean to “belong at work” during a sustained […]

Chia Chen - September 23, 2020 - 495 views

It took a pandemic to make employee experience a priority. In a span of weeks, companies rolled out modern workplace programs that had been scheduled to unfold over two to three years. The abrupt shift to remote work catalyzed cloud migration and standardization on collaborative applications like Microsoft Teams and Slack. Upgrades of enterprise content […]

Ben Pring - July 9, 2020 - 272 views

People are insatiable for a look at how we’ll live and work in the aftermath of the COVID-19 pandemic. Doing so is easy: Remember some of the most normal things you did until about mid-March of this year and then consider those behaviors as radical. Commuting to the office, getting your kid ready for their […]

Douglas McCuaig - June 17, 2020 - 447 views

Banks’ shift to work from home (WFH) was fast. But their return to the workplace won’t be. For one thing, employees won’t return to the office en masse anytime soon, with many banks indicating plans to adhere to social distancing and limit on-site employees to 40% to 50% of pre-shutdown levels. For another, employee and […]

Amresh Singh - May 19, 2020 - 2440 views

While the COVID-19 pandemic rages on, the streaming service Netflix has upended the U.S. oil giant ExxonMobil in terms of market valuation. Crude oil prices are bottoming out as people stay home and consume ever more content online. This trend signals a significant change underway: When the whole world has gone back to basics, the […]

Douglas McCuaig - April 23, 2020 - 1353 views

Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]