Redefining Etiquette in a Remote Work World
We were not prepared for this – “this,” of course, being the sudden and pervasive shift to remote work. Along with this new reality, we’re also faced with virtual work’s lesser known but equally important companion, the “virtualization of etiquette.” The previous models of business behavior and human engagement no longer apply. For example, when […]
Read MoreBelonging in the Age of COVID-19
Intensified by the global pandemic, a sense of belonging has become a pressing organizational priority. Work routines have been upended for leaders and employees alike – office shutdowns, remote work, extended work hours, and furloughs and layoffs. Given the prolonged nature of the disruption, what does it mean to “belong at work” during a sustained […]
Read MoreAs COVID Burns Down the Present, Tend to the Green Shoots
People are insatiable for a look at how we’ll live and work in the aftermath of the COVID-19 pandemic. Doing so is easy: Remember some of the most normal things you did until about mid-March of this year and then consider those behaviors as radical. Commuting to the office, getting your kid ready for their […]
Read MoreBanking’s Quiet Embrace of ‘Work from Anywhere’ (Part 2 of a Multipart Series)
Banks’ shift to work from home (WFH) was fast. But their return to the workplace won’t be. For one thing, employees won’t return to the office en masse anytime soon, with many banks indicating plans to adhere to social distancing and limit on-site employees to 40% to 50% of pre-shutdown levels. For another, employee and […]
Read MoreHow the Workplace Will Change, Post-COVID
While the COVID-19 pandemic rages on, the streaming service Netflix has upended the U.S. oil giant ExxonMobil in terms of market valuation. Crude oil prices are bottoming out as people stay home and consume ever more content online. This trend signals a significant change underway: When the whole world has gone back to basics, the […]
Read MoreBanking’s New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)
Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]
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