Beyond the Back-Office: Cutting Medical Costs with BPaaS (Part 4)

In this blog series, we’ve made the case for payers to adopt business process as a service (BPaaS) to reduce total cost of ownership and improve business outcomes. Analytics and artificial intelligence (AI) can supercharge BPaaS, as they provide payers with insights to compress their front, middle and back offices and deliver better member experiences. […]

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Getting Serious about High U.S. Drug Prices

The U.S. pharma industry is under attack by executive order, with the latest salvo designed to ensure the Medicare Part B program pays the same price for drugs as similarly developed nations pay. That order joins others issued this summer, all aimed at high U.S. drug prices. These orders – all variants of previous orders and […]

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Health Insurers Need BPaaS to Weather Post-Pandemic Conditions (Part 1)

If you believe the headlines, health insurers are enjoying surging profits that have exceeded forecasted levels, even as other healthcare sectors struggle amid the COVID-19 pandemic. Most of these overly rosy assessments overlook short-term factors such as how rising unemployment numbers could reduce revenues from plan premiums. Even more important, these reports don’t reflect the […]

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