Four ‘No Regrets’ Steps for Shifting into Digital Engineering

“Digital” may have technically been around since the invention of the transistor, but we’re still in the early days of a new economy. We’re moving from digital that’s fun (sharing photos on social media, listening to algorithmically selected music) to digital that matters (extending banking services to the unbanked, treating patients remotely). At the center […]

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Learning by Doing: What We Mean When We Talk about Continuous Integration and Delivery

When I talk publicly about workforce transformation, I often do so in the context of “learning by doing.” What I mean is, once you’ve identified something that’s important to the customer (and, therefore, vital for business success), you drive change around it by using this discovery and just getting started – trying out new code […]

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Digital Without Purpose Will Fail

According to industry estimates, roughly 80% of digital initiatives ultimately fail. The reasons for these failures-to-launch abound: a risk-fearing culture, the paralysis of shifting regulations, the bog of legacy systems, and the list goes on. Nothing, however, will kill a digital transformation effort more assuredly than the failure to define a purpose. Simply put, without […]

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When RPA Pilots Go Bad

Initial RPA engagements are like dating.  Everyone is on their best behavior, and very eager for a successful outcome.  Expectations are high, experience is low.  Are there topics of conversation that are particularly sensitive?  Although we both speak the same language, we may not share a common vocabulary about important matters. Worse, we may use […]

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