Learning from a Day in the Life of a Data Scientist

A bank turned to one of its data scientists to predict the risk of customers missing their next collections payment, with the goal of reducing bad debt. The data scientist was fortunate enough to have access to a comprehensive data mart containing data across many dimensions – including customers, product holdings, transactions and collections activity. […]

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Four Ways Evolutionary AI Can Extend AI’s Problem-Solving Capacity

Deep neural networks (DNN) have produced groundbreaking results in many complex applications of AI, such as natural language processing, facial recognition, sentiment analytics and object recognition. For instance, the accuracy of Google’s machine translation system improved 60% using a DNN approach. Finding the right network architecture – that is, the components of the network and […]

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Four Ways AI Will Make a Difference in 2019

In 2019, artificial intelligence (AI) will increasingly become a mainstream presence in our work and personal lives, inspiring our purchase decisions and digging deeper into business outcomes and events. At the same time, expectations surrounding AI will also grow, as calls for transparency and fair play become too loud for businesses to ignore. Here are […]

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The Automation Maturity Curve: Making the Leap from RPA to Cognitive Solutions (Part 4 of a series)

Authors’ note: This is the fourth of a four-part series, in which we discuss the ways banks are adopting robotic process automation (RPA). In this installment, we explore what banks should be thinking about when moving from proof of concept-based, siloed, task-level automation to overall operations transformation and how platform vendors are working to support […]

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Data-Driven Cultures: Keeping Humans in the Loop

Businesses everywhere are striving to become more data-centric, whether to improve customer experience, develop smarter products and services, or fine-tune decision-making. But while these initiatives rely heavily on technologies such as big data analytics and artificial intelligence (AI), developing a successful data-driven culture is not a technology problem to solve. The main ingredient of a […]

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Making AI Actionable: Converting Lofty Promise into Tangible Results

AI’s breakthrough abilities to learn and to detect meaning and even sentiment are helping organizations to create experiences that are more human and contextual. With breakthroughs, however, come anxieties and hurdles. As the economist Milton Friedman might have said, “there’s no such thing as a free lunch.” We see obstacles in the marketplace, many of […]

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Conversational AI Is Getting Real (Part 1 of a Series)

Conversational AI represents the most significant advancement yet in how people interact with technology. While punchcards, keyboards, GUIs and even touchscreens are all ways that we communicate with computers on their terms, conversational AI changes all that, as it finally enables an innately human form of interaction between people and machines: natural language. More sophisticated […]

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The Frontier Within (Part 2): AI Innovations in Healthcare

This is the second in our blog series on “Digitizing the Human Body.” (Also see Part 1 and Part 3.)  Artificial intelligence (AI) and advanced machine learning promise to reinvent healthcare, a sea change heralded by numerous AI-driven innovations, pilot projects, products and techniques. In fact, the use of AI in the life sciences sector […]

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QA Advances for the Digital Enterprise

In the customer-centric digital age, every organization is in the business of producing quality code. Code quality, in fact, is an integral part of everything a business does today. And the job of quality assurance (QA) isn’t finished once a digital solution is brought to the market. IT must monitor performance in terms of how […]

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