Malcolm Frank on the Future of Digital

Digital transformation is a big theme getting a lot of discussion on Digitally Cognizant: about how mobile is key to digital or how to create better customer experiences with digital. But with all the advantages that digital can provide, the concept isn’t always understood well. Where is digital going? How can businesses look toward the […]

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Will 2016 Be the (Real) Year of the Robot?

As 2016 has (yet again) been proclaimed “The Year of the Robot ”, the Robotic Process Automation (RPA) story has evolved into even more drama, with at least two opposing sides.  One side predicts Intelligent Automation leads to symbiotic relationships between machines and people and a new era of prosperity, and the other forecasts unrecoverable unemployment, […]

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