Avoiding an Incomplete Digital Transformation

A few weeks ago, I hosted an event in New York City in which clients were asked to discuss their digital journeys so far. Some shared their wins: A retail client proudly described how, in its efforts to implement an omnichannel experience, it changed every process of a business lifecycle across an entire division. Another […]

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IT Simplification: Increasing Competitiveness in a Complex Digital World

Aligning IT with business objectives has been high on the corporate agenda seemingly forever, and it’s hyper-critical today. In the dynamic digital world, technology is often inseparable from the products or services it empowers.  Yet in an age when many companies see their business as technology – and technology as their business – many IT […]

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