Shining a Light on Insurers’ Digital Capabilities

Every insurance executive I meet with recognizes the importance of digital to their ongoing business success, and most are full-speed ahead on programs to upgrade their digital business capabilities. But if I asked 10 executives to define what they mean by “digital,” I’d get 10 different answers. As a result, insurers may be investing in […]

Read More

What CCPA Means for Insurers

Because insurance is a highly regulated, state-specific industry, insurers already have much of the structural underpinnings in place required by the California Consumer Privacy Act (CCPA). Yet the new legislation is disruptive to insurers for two distinct reasons. One is that it requires carriers to know precisely where their data goes – a detail not […]

Read More