And the Amazon of the Healthcare Industry Is … Amazon?

Healthcare executives often ask us: “Who will be the Amazon of healthcare?”  Our answer: “Why not Amazon?” Recent news reports have suggested that Amazon is developing a healthcare platform that would integrate data from legacy electronic medical records and offer services such as virtual consultation on demand.  The company’s Echo virtual assistant could be part […]

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Cloud-Based Healthcare: The Secure Path to Digital Health

The healthcare industry is becoming increasingly comfortable with cloud-delivered digital health services. As HIMSS has reported, popular candidates for cloud-based healthcare solutions include consumer engagement systems, data storage and back-office applications like e-mail. And they should be. These digital health solutions are more cost-effectively delivered via the cloud than on-premises, as the latter requires a […]

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A New Role for Medical Device Field Service

My first experience in service and repair came in the early ‘90s, working with leading telecommunications companies in the U.S. and Europe.  With deregulation, cost pressures and new technologies, telcos needed to completely change how they planned, dispatched, delivered and managed field service work. It was a tough mandate: Maintain service quality while increasing the […]

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