2019: the Year of Social Determinants of Health and Whole-Person Care

The healthcare industry has been a champion of whole-person care for decades, yet we seem no closer to a solution for proactive health management than we were in the early days of nurse advice lines and disease management programs. In the past, public and private healthcare organizations looked toward Maslow’s Hierarchy of Needs to help […]

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WEF 2018 in Review: Splints on a Fractured World

The theme of the recent World Economic Forum Annual Meeting in Davos was Creating a Shared Future in a Fractured World. These fractures – Brexit, the Trump presidency, the rise of automation and artificial intelligence, the re-emergence of China – were on full display across the conference agenda, both in the main Congress Hall and […]

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Keeping the Gig Economy Alive and Well

For years now, talk of the gig economy has fueled the future-of-work debate, with many proclaiming that the gig economy will erode – and in some instances completely replace – our traditional work ecosystems. Undoubtedly, the gig economy is fueling a new breed (often in the millennial generation) of sometimes well-paid, empowered workers. In the […]

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Modernizing IT: Manageably

Successfully competing as a digital business at scale requires companies to respond to customers and market opportunities more quickly than ever before, delivering memorable experiences supported by great processes.  Unfortunately, many IT infrastructures are not equipped to meet these business goals. Many consist  of inflexible, aging systems that are unable to support change at digital […]

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How Banks Can Use AI to Reduce Regulatory Compliance Burdens

A recurring theme when I talk with banking leaders about the management of compliance records, contracts and other critical documents is that it is both essential and expensive work. Bank attorneys, paralegals and loan officers spend thousands of hours poring over countless pages of regulatory compliance filings, loan agreements and other records to determine whether […]

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Cloud-Based Healthcare: The Secure Path to Digital Health

The healthcare industry is becoming increasingly comfortable with cloud-delivered digital health services. As HIMSS has reported, popular candidates for cloud-based healthcare solutions include consumer engagement systems, data storage and back-office applications like e-mail. And they should be. These digital health solutions are more cost-effectively delivered via the cloud than on-premises, as the latter requires a […]

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