Collaboration Is Key to Unlocking the Power of AI (Part 3)
As the curtain opens on 2021, there’s plenty of uncertainty mixed in with the overall hope for a better year. Amid the unknown, however, one thing is sure: Artificial intelligence will play a major role in whatever the next 12 months may bring. Second, even as businesses and governments jostle for AI domination, those who […]
Read MoreBelonging in the Age of COVID-19
Intensified by the global pandemic, a sense of belonging has become a pressing organizational priority. Work routines have been upended for leaders and employees alike – office shutdowns, remote work, extended work hours, and furloughs and layoffs. Given the prolonged nature of the disruption, what does it mean to “belong at work” during a sustained […]
Read MoreNow that We Know ‘Care Anywhere’ Works, Here’s How to Make It Mainstream
COVID-19 gets too much credit for changing everything. In reality, it’s not the virus itself but how organizations and people respond to the pandemic that will – and in some cases, should – create lasting change. In healthcare, one such change is the concept of “care anywhere.” Care anywhere can mean care received at home, […]
Read MoreIt’s Not About AI – It’s About the Data
For most of us, 2020 has ushered in unwelcome chaos and uncertainty. Who would have guessed in early March that within days, personal decisions that were once mundane – like where, when and how to get groceries – would spur paralyzing anxiety. What was missing – and still is – is information and, in particular, […]
Read MoreTo Solve the Many Crisis-Driven Challenges of Today, Look to IoT
It’s unseemly to include “silver linings” and “COVID-19” in the same sentence. The pandemic has claimed nearly a million lives worldwide. While optimism around a vaccine is reasonably high, for now it remains beyond our grasp. And we’ve barely begun to feel what the World Bank says will be the worst global recession since World […]
Read MoreE-commerce’s New Normal: Designing for an Uncertain Future (First of a Multipart Series)
The COVID-19 pandemic has thrust our lives into uncertainty. The unemployment rate remains high, people struggle to plan their days and their lives due to unclear and ever-changing guidelines for returning to work and school, and consumers worry about both their finances and the health and well-being of their families and communities. COVID-19 has resulted […]
Read MoreWhen Employees Return, the Workplace Needs to Be Smarter
Even with many employees continuing to work remotely, as many as 80% of workers are expected to return to the workplace in the next few months. This represents a massive challenge for organizations that need to adhere to social distancing and worker hygiene requirements. Some of the key challenges will be to ensure a contactless […]
Read MoreHow a High-Stakes Merger Delivers on the Promise of Telehealth
As if to punctuate the growing shift to on-demand healthcare spurred by the pandemic, Teladoc and Livongo have announced the merger of their two companies, creating the first end-to-end virtual health delivery “system.” With a combined estimated valuation of over $38 billion and over 70 million lives under management, the merger will create the first […]
Read MoreFor Banks, Supporting Small Businesses in the Pandemic Goes Well Beyond Lending
The impact of the pandemic on small businesses has spurred changes in banks’ lending practices – but the upheaval hasn’t stopped there. While the shifts underway in functions such as trade finance and mortgages are typically more nuanced, they speak to how important small- and medium-sized businesses (SMB) are to banks – and how critical […]
Read MoreWhat the World Needs Now – and Even More During the Pandemic: Chunkers
Over the past two years, when I’ve asked business, digital and IT executives what critical skill or talent they most sorely lack, I’ve gotten an unexpected response: It’s what several called “chunkers.” Not only has the pandemic increased the need for chunkers; it also requires a different set of perspectives and skills from these individuals, […]
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