Randal Kenworthy - September 17, 2020 - 32 views

It’s unseemly to include “silver linings” and “COVID-19” in the same sentence. The pandemic has claimed nearly a million lives worldwide. While optimism around a vaccine is reasonably high, for now it remains beyond our grasp. And we’ve barely begun to feel what the World Bank says will be the worst global recession since World […]

Amresh Singh - September 15, 2020 - 178 views

Even with many employees continuing to work remotely, as many as 80% of workers are expected to return to the workplace in the next few months. This represents a massive challenge for organizations that need to adhere to social distancing and worker hygiene requirements. Some of the key challenges will be to ensure a contactless […]

Sashi Padarthy - August 25, 2020 - 143 views

As if to punctuate the growing shift to on-demand healthcare spurred by the pandemic, Teladoc and Livongo have announced the merger of their two companies, creating the first end-to-end virtual health delivery “system.” With a combined estimated valuation of over $38 billion and over 70 million lives under management, the merger will create the first […]

Jack Leach - August 20, 2020 - 470 views

The impact of the pandemic on small businesses has spurred changes in banks’ lending practices – but the upheaval hasn’t stopped there. While the shifts underway in functions such as trade finance and mortgages are typically more nuanced, they speak to how important small- and medium-sized businesses (SMB) are to banks – and how critical […]

Bruce J. Rogow - August 6, 2020 - 1022 views

Over the past two years, when I’ve asked business, digital and IT executives what critical skill or talent they most sorely lack, I’ve gotten an unexpected response: It’s what several called “chunkers.” Not only has the pandemic increased the need for chunkers; it also requires a different set of perspectives and skills from these individuals, […]

Search “healthcare changed forever by COVID-19” online. Millions of results pop up, from a “forever changed” supply chain to a “forever changed” industry landscape due to mergers and acquisitions to “forever changed” care delivery via telehealth. Instead of giving COVID-19 premature credit for all these changes, though, we’d rather call it a catalyst that could […]

Ben Pring - July 9, 2020 - 259 views

People are insatiable for a look at how we’ll live and work in the aftermath of the COVID-19 pandemic. Doing so is easy: Remember some of the most normal things you did until about mid-March of this year and then consider those behaviors as radical. Commuting to the office, getting your kid ready for their […]

Amresh Singh - July 1, 2020 - 334 views

With more people working remotely due to the COVID-19 pandemic, businesses need to extend their help desk and IT field support from the office to the home and everywhere in-between. This is true not only for in-band (software-based, attended and powered) IT devices but also for out-of-band (hardware-based, non-attended and non-powered) devices. But with limited […]

Sudhakar ChinnaswamyKamalanathan - June 29, 2020 - 245 views

For more than 20 years, I’ve helped clients implement identity and access management (IAM) systems that ensure only the right users have the right access to the right applications and data. Over that time, I’ve also seen organizations struggle to create online user experiences that make it easy for consumers to get information, solve problems […]

Anbu Muppidathi - June 25, 2020 - 234 views

A global crisis reorders priorities everywhere. Take the ongoing COVID-19 pandemic, which is increasing demand for valuable resources across the board, including IT. The need for digital capabilities, already constrained pre-COVID, is (with minimal notice) causing a rapid expansion in IT backlogs, which threatens business continuity. For example,  take the growing backlog of legacy application […]