Banking’s Latest Challenge: Managing Job Performance in the Remote Workplace (Part 3 of a Multipart Series)

Now comes the hard part. After getting remote access right and investing in the work from anywhere (WFA) model, the next thing for banks is tackling how to manage and measure productivity in the new workplace. Job performance data is surprisingly easy to collect – but at times difficult to accept. Nevertheless, building a positive, […]

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Banking’s New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]

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