Losing Consumers Trust in a Digital World? It’s a Risky Business
Every time we download a new app, or sign up at a Web portal, we’re informed about terms and conditions of use, the seller’s privacy policies, cookie policies, and more. All pledge appropriate use of our personal data. Do we read these policies? I suspect many haven’t time—and assume they’re all similar. And although companies […]Read More
Why Don’t Companies Simplify their Digital Transformation?
I believe digital transformation has only one agenda: “Simplify the business.”Read More