What Will It Take to Make a Healthcare Bot Your New Best Friend?

“I was so tired, I started talking to Alexa.” I can’t tell you how many times I’ve heard people refer to Alexa as something more than a digital assistant this past year. More people are talking to and asking questions of voice-activated digital assistants and cognitive-powered colleagues than ever before. Nearly 19 million homes in the U.S. […]

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World Economic Forum 2019: Making the Future Work

In his famous 1962 book “The Structure of Scientific Revolutions,” Thomas Kuhn outlined how changes in orthodoxies occur. Popularizing the term “paradigm shift,” Kuhn examined how dominant doctrines – broadly shared and agreed upon – are overthrown by new ideas first thought to be from the lunatic fringe but that, in turn, become the new orthodoxy. […]

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Eight Ways to Forge a Path to Real and Responsible AI

When it comes to high-tech, nothing seems high-techier than artificial intelligence (AI). But when businesses get started on AI initiatives – which most respondents in our recent study are doing – the challenge today is less about technical questions and technology capabilities, and more about crafting a strategy, determining the governance structures and ethical practices […]

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Four Ways AI Will Make a Difference in 2019

In 2019, artificial intelligence (AI) will increasingly become a mainstream presence in our work and personal lives, inspiring our purchase decisions and digging deeper into business outcomes and events. At the same time, expectations surrounding AI will also grow, as calls for transparency and fair play become too loud for businesses to ignore. Here are […]

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Bring AI into Your Life: Top-8 Gift Ideas for the Holidays

Just as artificial intelligence (AI) has dominated business conversations this year, it’s also infiltrating holiday gift-giving lists. And it’s no coincidence – the same AI technologies that are driving business-changing enterprise systems are also becoming useful in our homes.  In fact, this giving season is a good time to experience the future of life, both […]

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Narrow AI Is Limited, But Humans Can Fill the Gaps

“The real problem is not whether machines think but whether man does.” – B. F. Skinner. If there’s been a theme for this year, it’s artificial intelligence. But most intelligent systems around us use what’s called “narrow intelligence” or “narrow AI” rather than the more sophisticated and autonomous form of AI known as “general intelligence.” […]

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21 More Jobs That Pivot on Human-Machine Harmony

Help Wanted: Data Trash Engineer. Algorithm Bias Auditor. Head of Machine Personality Design. Chief Purpose Planner. Could you envision needing one of these job titles in your organization, or even see yourself filling one of these roles? We can – if not now, then very soon. In fact, in an age when many pundits are […]

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Using Human Intelligence to Avoid AI Structural Failures

Consider these real-life examples: Facebook’s M virtual assistant was designed to offer helpful replies and emoticons to liven up messages. However, in a discussion on women’s health issues, it inappropriately suggested a vomit emoji, and it chimed into a discussion about a horror movie scene (don’t ask) by suggesting that the friends who were messaging […]

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