Babak Hodjat - February 4, 2021 - 227 views

My son graduated from college in March, but instead of pomp and circumstance, the graduation ceremony was a short Zoom call in which the dean of his college cried for much of it. Later, our vacation plans went down the drain due to the intense travel restrictions. As cases and deaths rose during the months […]

According to the World Health Organization, the number of cyberattacks has skyrocketed fivefold since the beginning of the COVID pandemic, compromising the personal information of millions. Phishing and website fraud are particularly prevalent – in the first quarter of 2020 alone, AI-powered fraud prevention company Bolster detected 854,441 confirmed phishing and counterfeit pages, along with […]

Toby Phillips - January 19, 2021 - 168 views

As an advisory board member for the Pandemic Response Challenge launched by Cognizant and XPRIZE, I’m all too aware of the complexities involved with accurately predicting how policy interventions will change the trajectory of COVID-19. There’s so much data that needs to be considered to accurately make these predictions, and that data can be hard […]

Bret Greenstein - January 5, 2021 - 662 views

As the curtain opens on 2021, there’s plenty of uncertainty mixed in with the overall hope for a better year. Amid the unknown, however, one thing is sure: Artificial intelligence will play a major role in whatever the next 12 months may bring. Second, even as businesses and governments jostle for AI domination, those who […]

Risto Miikkulainen - November 17, 2020 - 560 views

COVID-19 has turned our professional and personal lives upside down. But it’s also giving us a crash course in using artificial intelligence (AI) to predict and navigate an uncertain future. While there’s still a lot to learn, we believe so strongly in the potential for AI to lessen the social and economic impacts of COVID-19 […]

Randal Kenworthy - October 2, 2020 - 762 views

As the world adapts to a new normal and braces for the next normal, businesses are increasingly dependent on all things digital. Pre-pandemic, organizations crafted Internet of Things (IoT) strategies in hopes of creating intelligent, data-driven products, operations and services — few of which reached widespread use. In the face of today’s challenges, businesses are […]

Bret Greenstein - September 24, 2020 - 1095 views

For most of us, 2020 has ushered in unwelcome chaos and uncertainty. Who would have guessed in early March that within days, personal decisions that were once mundane – like where, when and how to get groceries – would spur paralyzing anxiety. What was missing – and still is – is information and, in particular, […]

Venkatesh Srinivasan - August 5, 2020 - 617 views

As insurers navigate the COVID-19 landscape, they’re taking aim at a kinder, gentler customer experience. The result is a new focus on empathy – and online channels are shaping up as the key platform for delivering it. It may sound counter-intuitive to convey empathy through digital channels, especially in insurance: an industry known for complex […]

Bret Greenstein - June 24, 2020 - 970 views

What if we had better models for prescribing solutions to catastrophic events when they occur, or even before they struck? As a society, we could address a severe food shortage or calculate the supplies needed to treat victims of an oncoming natural disaster. It would certainly improve the ability to sustain life as we know […]

Shantanu Chandra - June 3, 2020 - 734 views

Artificial intelligence (AI) isn’t new to the banking and financial services industry. Trades are executed by a robo-advisor; digital assistants answer queries on fixed-deposit interest rates via natural language processing; and credit scores for loan processing are tabulated within minutes by machine-learning algorithms. But as banks apply AI to make more informed and split-second business decisions, […]