The Automation Maturity Curve: Making the Leap from RPA to Cognitive Solutions (Part 4 of a series)

Authors’ note: This is the fourth of a four-part series, in which we discuss the ways banks are adopting robotic process automation (RPA). In this installment, we explore what banks should be thinking about when moving from proof of concept-based, siloed, task-level automation to overall operations transformation and how platform vendors are working to support […]

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The Frontier Within (Part 3): Green Signals from the FDA for Human Digitization

This is the third in our blog series on “digitizing the human body.” (Also see Part 1 and Part 2.) Human digitization has moved closer to reality, with three recent FDA-related developments strongly suggesting that regulatory hurdles to cutting-edge life sciences technologies are less daunting than generally assumed:  #1: Approval of a Digital Pill The […]

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What to Expect in the Next Two Years of Conversational AI (Part 3 of a Series)

More than any time in our industrial history, people today expect always available access to research, advice, commerce and support from any location, device or platform they prefer. As explained in the first of this blog series,  conversational AI provides companies with the technological means for meeting that expectation in a way never before possible. […]

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Drones in Human Health: Transforming Life Sciences in the Wilds of the Healthcare Jungle (Part 2)

In Part 1 of this series, I discussed Dian Fossey’s approach to gaining groundbreaking insights on primate behavior by directly observing and documenting the daily activities of gorillas in their natural environment. I described how applying and combining digital technologies such as drones and artificial intelligence (AI) could enable Fossey-style research at scale to improve […]

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Drones in Animal Health: Transforming Life Sciences in the Wilds of the Healthcare Jungle (Part 1)

In the 20th century, the world gained industry-changing insights on primate behavior when researcher Dian Fossey went to the remote forests of Rwanda to study the daily activities of gorillas in their natural environment. How can we reimagine this model of observation and understanding of the animal world with the digital tools we now have […]

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The Ill-Fated Campaign for Digital and AI Disarmament

In 1939, Albert Einstein wrote a letter to President Franklin D. Roosevelt. In it, he outlined and explained the emergence of an incredible new technology that he felt had the power to change the world, in good ways and bad. The technology was nuclear power, which was then just emerging from academic laboratories in Europe. […]

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Making the Shift to Intelligent Software Services

With all the buzz about cloud computing, it may be surprising to realize that many critical business applications still rely on infrastructure, code bases and designs that by today’s standards would be considered well out-of-date. Whether based in an on-site data center or the cloud, most of these applications are designed to run repeatable, predictable […]

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The Frontier Within (Part 2): AI Innovations in Healthcare

This is the second in our blog series on “Digitizing the Human Body.” (Also see Part 1 and Part 3.)  Artificial intelligence (AI) and advanced machine learning promise to reinvent healthcare, a sea change heralded by numerous AI-driven innovations, pilot projects, products and techniques. In fact, the use of AI in the life sciences sector […]

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Let’s Give Them Something to Talk About

I recently had the opportunity to sit down with a senior leader at one of our clients, a global consumer goods company, to talk about how we might help the company with conversational AI. Over the course of our discussion, the business leader continuously stressed three distinct themes of where chatbots, virtual agents and natural language solutions […]

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