Bret Greenstein - January 5, 2021 - 114 views

As the curtain opens on 2021, there’s plenty of uncertainty mixed in with the overall hope for a better year. Amid the unknown, however, one thing is sure: Artificial intelligence will play a major role in whatever the next 12 months may bring. Second, even as businesses and governments jostle for AI domination, those who […]

Jamie Engesser - November 24, 2020 - 230 views

I recently read an excellent summary of why cloud data councils are so valuable for anyone trying to tap the scalability and cost effectiveness of cloud computing. As Anil Nagaraj, Associate Vice President of Digital Engineering within Cognizant’s Artificial Intelligence & Analytics Practice, describes it, these councils work best when they focus on security and […]

Risto Miikkulainen - November 17, 2020 - 481 views

COVID-19 has turned our professional and personal lives upside down. But it’s also giving us a crash course in using artificial intelligence (AI) to predict and navigate an uncertain future. While there’s still a lot to learn, we believe so strongly in the potential for AI to lessen the social and economic impacts of COVID-19 […]

John Reynolds - October 20, 2020 - 277 views

Reducing total cost of ownership (TCO) is a key objective for healthcare organizations. That doesn’t just mean driving down operational costs – it also means changing the economics of care by moving away from volume-based fee-for-service models to outcome-driven value-based care. As discussed in part one of this blog series, health insurers can use business […]

Randal Kenworthy - October 2, 2020 - 560 views

As the world adapts to a new normal and braces for the next normal, businesses are increasingly dependent on all things digital. Pre-pandemic, organizations crafted Internet of Things (IoT) strategies in hopes of creating intelligent, data-driven products, operations and services — few of which reached widespread use. In the face of today’s challenges, businesses are […]

We’ve been talking for more than two decades about the “experience economy,” in which the companies that provide the best customer experience (not just the best products and services)  generate the most value for their customers and shareholders. Experiences become the currency that great companies give to their customers and employees.  Companies have spent billions of dollars trying to improve experiences […]

Bret Greenstein - September 24, 2020 - 971 views

For most of us, 2020 has ushered in unwelcome chaos and uncertainty. Who would have guessed in early March that within days, personal decisions that were once mundane – like where, when and how to get groceries – would spur paralyzing anxiety. What was missing – and still is – is information and, in particular, […]

Brian Williams - August 26, 2020 - 308 views

Artificial intelligence, particularly machine learning, encompasses a multifaceted set of technologies with many applications in the life sciences sector, such as cure research, diagnosis, and treatment, mitigation and prevention. Despite the vast potential of AI, the AI regulatory field is in full bloom in some places and merely bare branches elsewhere – depending on public […]

Soumya Ranjan Dash - August 5, 2020 - 574 views

As insurers navigate the COVID-19 landscape, they’re taking aim at a kinder, gentler customer experience. The result is a new focus on empathy – and online channels are shaping up as the key platform for delivering it. It may sound counter-intuitive to convey empathy through digital channels, especially in insurance: an industry known for complex […]

Badhrinath Krishnamoorthy - July 17, 2020 - 380 views

Creating intelligent products has long been a staple of consumer technology providers. Think no further than the Apple Watch and iPhone. But the concept has been slower to take root in the B2B technology sector among makers of semiconductor parts, enterprise software, digital marketplaces and platforms, to name a few. Now, two forces are uniting […]