The Frontier Within (Part 3): Green Signals from the FDA for Human Digitization

This is the third in our blog series on “digitizing the human body.” (Also see Part 1 and Part 2.) Human digitization has moved closer to reality, with three recent FDA-related developments strongly suggesting that regulatory hurdles to cutting-edge life sciences technologies are less daunting than generally assumed:  #1: Approval of a Digital Pill The […]

Read More

Drones in Human Health: Transforming Life Sciences in the Wilds of the Healthcare Jungle (Part 2)

In Part 1 of this series, I discussed Dian Fossey’s approach to gaining groundbreaking insights on primate behavior by directly observing and documenting the daily activities of gorillas in their natural environment. I described how applying and combining digital technologies such as drones and artificial intelligence (AI) could enable Fossey-style research at scale to improve […]

Read More

How Platforms Can Automate Business Workflows and Deliver New Value

At the same time that technology has improved our lives, it has also increased our expectations proportionately. In healthcare, for instance, patients who have historically been responsible for their medical reports and prescriptions now expect hospitals to have all their data available at the click of a button. Customers across industries today expect the businesses with […]

Read More

Drones in Animal Health: Transforming Life Sciences in the Wilds of the Healthcare Jungle (Part 1)

In the 20th century, the world gained industry-changing insights on primate behavior when researcher Dian Fossey went to the remote forests of Rwanda to study the daily activities of gorillas in their natural environment. How can we reimagine this model of observation and understanding of the animal world with the digital tools we now have […]

Read More

How a Walmart, Humana Tie-Up Would Accelerate Disruption of the Healthcare Value Chain

About two years ago, we conducted visioning exercises about the future of healthcare and its business models. We forecast several “signal events” that – should they come to pass – would mean real business change was under way in healthcare.  Ironically, one of our dummy headlines was “Walmart Acquires Humana.” Score one for our crystal […]

Read More

Conversational AI Is Getting Real (Part 1 of a Series)

Conversational AI represents the most significant advancement yet in how people interact with technology. While punchcards, keyboards, GUIs and even touchscreens are all ways that we communicate with computers on their terms, conversational AI changes all that, as it finally enables an innately human form of interaction between people and machines: natural language. More sophisticated […]

Read More

Five Fundamentals for Creating a Winning Customer Experience Framework in Healthcare

While many in the U.S. are still feeling the effects of winter, the “Boys of Summer” are back in action, pitching, swinging, hitting and base-running their way through baseball’s spring training season. As the weather gets warmer, we’ll hear about the strength and versatility of individual players in particular game fundamentals; but none will be […]

Read More

Cigna & Express Scripts: Yet Another Sign of a Healthcare Value Chain Shakeup

Another day, another healthcare intermediary is absorbed by a player intent on building scale to deliver value, control data and power up a patient-centered business model. Cigna’s announcement of its intent to buy Express Scripts is just the latest development in the ongoing compression of the healthcare value chain. We’ve been predicting these types of […]

Read More