Breaking Barriers: How Mentors Can Make a Difference
From the start of my career, it was clear to me that my professional success would depend in large part on finding someone to mentor me through the perils of the workplace. In 2021, however, mentoring takes on an added and often over-looked dimension: It’s as important for encouraging diversity as it is for providing […]
Read MoreRedefining Etiquette in a Remote Work World
We were not prepared for this – “this,” of course, being the sudden and pervasive shift to remote work. Along with this new reality, we’re also faced with virtual work’s lesser known but equally important companion, the “virtualization of etiquette.” The previous models of business behavior and human engagement no longer apply. For example, when […]
Read MoreLife Sciences & the Cloud: Room – and Reason – for Growth
In previous blogs, I’ve discussed how the cloud, in its myriad dimensions, is central to disaggregation of care, value-based care and advanced AI/ML for both disease discovery and diagnostics. The cloud is also at the core of much of the innovation and evolution in life sciences. However, there is a widespread perception that life sciences […]
Read MoreHow Great Leaders Bring Us Together
Great leaders aren’t great alone. They’re hubs that bring people together. This lesson on leadership isn’t intuitive, and it wasn’t for me. But through my friend and colleague Steven Skinner, a Cognizant associate whom I deeply admired and who sadly passed away in 2019, I learned this and other leadership lessons that only grow in […]
Read MoreTime for Health Payers to Go Virtual-First
The pandemic has forever changed the role of technology in healthcare and the experience and expectations of health consumers. Before the pandemic, virtual care saw relatively low usage among patients and providers. Last spring, its use surged to 51% of physician visits. Although that declined to 17% when doctors’ offices and other service sites reopened […]
Read MoreTech for Good: Driving Gender Equality in the Workplace
On June 7, 1968, female machinists working at Ford Dagenham in London went on strike in protest of the gender pay gap. The demonstrations eventually resulted in the passing of the UK’s Equal Pay Act of 1970 and subsequently the Equality Act of 2010, which provides a legal framework to protect the rights of individuals […]
Read MoreWhy Digital Projects Derail – and How to Keep Them On-Track
If you were about to get on a boat or an airplane, and someone told you there was a 70% chance your journey was going to turn out very, very badly, would you still embark? Probably not. But despite launching with optimism and hope, about 70% of all digital transformation initiatives fail. Why? In our […]
Read MoreWhen COVID Gets Personal, Look to Evolutionary AI (Part 5)
My son graduated from college in March, but instead of pomp and circumstance, the graduation ceremony was a short Zoom call in which the dean of his college cried for much of it. Later, our vacation plans went down the drain due to the intense travel restrictions. As cases and deaths rose during the months […]
Read MoreFour Things Financial Services Can Do to Stop Synthetic Fraud
According to the World Health Organization, the number of cyberattacks has skyrocketed fivefold since the beginning of the COVID pandemic, compromising the personal information of millions. Phishing and website fraud are particularly prevalent – in the first quarter of 2020 alone, AI-powered fraud prevention company Bolster detected 854,441 confirmed phishing and counterfeit pages, along with […]
Read MoreSavvy In-house Marketing Strategies for Post-COVID Times
Even as large companies continue to embrace in-house marketing agency models, they’re facing some stiff headwinds when it comes to carrying out their marketing and advertising strategies. Amid COVID-related lockdowns and continued business disruption, marketing budgets have been severely curtailed and scrutinized according to Gartner, causing some organizations to rethink their segmentation and market-mix strategies. […]
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