Fifty Thoughts from Davos 50

It’s the 50th anniversary of the founding of the World Economic Forum’s (WEF) annual meeting in Davos, Switzerland. In its honor, here are 50 observations from this year’s event. (50?! Don’t worry – I’ll keep it quick and painless.) It’s balmy – colder back in Massachusetts. POTUS came – and hardly anyone noticed. The global […]

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A Look Ahead: AI Bright and Dark

Few technologies have sparked the human imagination like artificial intelligence has. Who among us couldn’t, on demand, conjure up a future scenario made possible through AI? The fact is, the technology has developed to the point that we can, with a fair degree of certainty, predict actual AI-driven events that will happen in the next […]

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Four Ways to Fill the Digital Talent Void

As more organizations morph into software companies, they’re finding it takes a new mindset to acquire digital talent. Not only are key positions in short supply; today’s candidates are also motivated by different things than previous generations, making the group distinctly different from previous hires. As a result, successful recruitment and retention today requires a […]

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How Small Changes in the Hiring Process Can Lead to Big Diversity Benefits

As head of diversity and inclusion for management recruitment in the U.S., I’m always on the lookout for new avenues for finding talent.  Like many companies, we’re taking steps to open up our hiring process so that we reach out to more nontraditional and under-represented candidates. Last summer, I had the privilege of attending the […]

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A Look Ahead: Top 10 Predictions for Cards and Payments in 2020

With all the activity in the cards and payments space in 2019, 2020 promises to be even more interesting. The last 12 months saw several new fintech market entrants and digital commerce frameworks, continued expansion of the real-time payments infrastructure, investment in open-banking capabilities and heavy M&A by large incumbents. This made 2019 something of […]

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Disaggregation of Healthcare: The Great Unbundling Proceeds

In discussions with our clients, it’s become apparent that one of the greatest changes we’re witnessing in healthcare is the disaggregation (or unbundling) of care. Historically, access to and delivery of healthcare took place primarily in doctors’ offices, hospitals and clinics.  However, changes in consumer sentiment and advances in technology are creating a far more […]

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