Can Digital Innovation Impact Insurance Ratings?

The clock is ticking for the insurance industry. In May, the comment period ended for providing feedback on a new procedure for scoring and assessing insurers’ innovation capabilities. According to AM Best – the rating agency creating the scoring mechanism – innovation is becoming increasingly critical to the long-term success of all insurers, especially with […]

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Engineering Your Digital Strategy for Business Success (First of a Multi-Part Series)

IDC estimates that 40% of all technology spending will be applied to “digital transformation,” with enterprises spending nearly $2 trillion by the year 2022. The trouble is, few businesses understand how to maximize their investment while also keeping the business at peak performance. Additionally, companies don’t always explore all the ways that services, processes and […]

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Four Keys to Success with Industry 4.0

The goal for a growing number of manufacturers today is to become a smart, connected industrial enterprise. That’s what “Industry 4.0” is all about: seamless connections, insights and workflow automation from the factory floor to product delivery and beyond. The list of potential benefits is long: Increased visibility into workflows and supply chains. Better communication […]

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Shining a Light on Insurers’ Digital Capabilities

Every insurance executive I meet with recognizes the importance of digital to their ongoing business success, and most are full-speed ahead on programs to upgrade their digital business capabilities. But if I asked 10 executives to define what they mean by “digital,” I’d get 10 different answers. As a result, insurers may be investing in […]

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GUEST POST

If Senior Managers Are Struggling With Digital, Shouldn’t They Consider Executive Education?

Every executive interview I do centers around three themes: Digital capabilities are reshaping what a business can be and do. While these capabilities can make a major business contribution, they can also introduce unforeseen exposures if not done well and in a timely way. Digital represents an era change in both IT and the business. […]

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How Life Insurers Can Apply AI’s Art of the Possible

Medical information and data has grown exponentially in recent years, posing new challenges for life insurance underwriting. With often voluminous medical histories to assess risk, the process can take an inordinate amount of time. Applicants can end up frustrated, dropping out of the application process and seeking other alternatives, perhaps with competitors, in search of […]

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What CCPA Means for Insurers

Because insurance is a highly regulated, state-specific industry, insurers already have much of the structural underpinnings in place required by the California Consumer Privacy Act (CCPA). Yet the new legislation is disruptive to insurers for two distinct reasons. One is that it requires carriers to know precisely where their data goes – a detail not […]

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Achieving Resilience by Embracing Diversity

Curveballs have been a part of work since the very beginning. Some are huge – the steam engine, email, autonomous vehicles. Others are smaller but still pack a punch: a resignation, a public transportation strike, a last-minute request with a 60-minute turnaround time. Our Women Empowered committee brought together four of Cognizant’s fiercest female leaders […]

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How to Advance Employee Recruitment and Retention by Winning the Hearts & Minds of Local Communities

Culture is a big topic in today’s work world. Whether you believe that Ping-Pong tables and nice cafeterias are recruitment differentiators, or that developing educational curricula and training will keep employees passionate and proud, community and engagement are Jobs 1, 2 and 3 for most organizations seeking to attract and retain talent inside and outside […]

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