How Telecoms Can Stay Relevant With 5G Innovation

The pandemic has altered both consumer and business behavior, and telecommunications companies are at the center of this evolution. Telecoms have become the essential backbone for interoperable global networks that allow people and companies to stay connected. But with global adoption of 5G fast becoming a reality, telecoms face new challenges. How does consumer connectivity accelerate […]

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Adding Dental Coverage Doesn’t Have to Be Painful

More health insurance payers are adding dental coverage to their product mix. One report says about 80% of health insurers offer dental plans currently, and of those, almost half cover adult dental services. Particularly in this era of whole-person care, adding dental coverage seems like a natural extension of medical coverage. Teeth and gums can […]

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BPaaS + Analytics = Cost Savings and Better Patient Outcomes for Health Insurers (Part 2)

Reducing total cost of ownership (TCO) is a key objective for healthcare organizations. That doesn’t just mean driving down operational costs – it also means changing the economics of care by moving away from volume-based fee-for-service models to outcome-driven value-based care. As discussed in part one of this blog series, health insurers can use business […]

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Insurers Need More than Agile to Meet Market Needs

At most medium-to-large insurers, application developers are well-versed in Agile application development practices. They rightly view Agile as a way to increase process agility and accelerate release cycles. Many also use some form of DevOps to automate and “institutionalize” Agile processes. After all, business users are asking for a host of new features – and, […]

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Surviving with Gratitude

This Thanksgiving holiday marks five years since I heard those life-altering words: “No evidence of disease.” Several months earlier, I’d heard a different set of life-altering words: “Aggressive breast cancer.” “Aggressive” is a really scary word when paired with the word cancer. But the thing about cancer is that even when it’s gone, it’s still […]

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GUEST POST

Belonging in the Age of COVID-19

Intensified by the global pandemic, a sense of belonging has become a pressing organizational priority.  Work routines have been upended for leaders and employees alike – office shutdowns, remote work, extended work hours, and furloughs and layoffs. Given the prolonged nature of the disruption, what does it mean to “belong at work” during a sustained […]

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