Jack Leach - September 1, 2020 - 200 views

Limbo is a tough place to be. Yet that’s where lenders find themselves as Congress debates a new round of stimulus packages that could impact the Paycheck Protection Program (PPP) forgiveness phase. As banks await the final details of the legislation, they can use the time to ready their lending operations for greater flexibility and […]

Amresh Singh - August 31, 2020 - 401 views

The global pandemic has limited human touch and restricted traditional in-person visits. In the workplace, this has spurred increased reliance on not just remote work but also a wide range of contactless ways of doing business. During the crisis and beyond, many global companies will turn to augmented and virtual reality (AR/VR) technologies to replace […]

Jack Leach - August 28, 2020 - 311 views

By all accounts, the Federal Reserve’s Main Street Lending Program for small and medium-size businesses (SMB) has not been the type of rescue program many anticipated. Launched in April, the program did not make its first loan until July.  The Main Street program has suffered from comparison with the Paycheck Protection Program (PPP), even though […]

John Reynolds - August 27, 2020 - 376 views

If you believe the headlines, health insurers are enjoying surging profits that have exceeded forecasted levels, even as other healthcare sectors struggle amid the COVID-19 pandemic. Most of these overly rosy assessments overlook short-term factors such as how rising unemployment numbers could reduce revenues from plan premiums. Even more important, these reports don’t reflect the […]

Brian Williams - August 26, 2020 - 152 views

Artificial intelligence, particularly machine learning, encompasses a multifaceted set of technologies with many applications in the life sciences sector, such as cure research, diagnosis, and treatment, mitigation and prevention. Despite the vast potential of AI, the AI regulatory field is in full bloom in some places and merely bare branches elsewhere – depending on public […]

Sashi Padarthy - August 25, 2020 - 143 views

As if to punctuate the growing shift to on-demand healthcare spurred by the pandemic, Teladoc and Livongo have announced the merger of their two companies, creating the first end-to-end virtual health delivery “system.” With a combined estimated valuation of over $38 billion and over 70 million lives under management, the merger will create the first […]

Jack Leach - August 20, 2020 - 470 views

The impact of the pandemic on small businesses has spurred changes in banks’ lending practices – but the upheaval hasn’t stopped there. While the shifts underway in functions such as trade finance and mortgages are typically more nuanced, they speak to how important small- and medium-sized businesses (SMB) are to banks – and how critical […]

Lance Moncrieffe - August 13, 2020 - 688 views

I’m convinced that the boundaries between us are not our cultural differences at all. What really divides us are the walls of misunderstanding about our differences – and the actions we take based on those misunderstandings.  I can recall with unfortunate clarity the close of my first full year in the workforce: Disbelief. Frustration. Fear. […]

Bruce J. Rogow - August 6, 2020 - 1022 views

Over the past two years, when I’ve asked business, digital and IT executives what critical skill or talent they most sorely lack, I’ve gotten an unexpected response: It’s what several called “chunkers.” Not only has the pandemic increased the need for chunkers; it also requires a different set of perspectives and skills from these individuals, […]

Soumya Ranjan Dash - August 5, 2020 - 517 views

As insurers navigate the COVID-19 landscape, they’re taking aim at a kinder, gentler customer experience. The result is a new focus on empathy – and online channels are shaping up as the key platform for delivering it. It may sound counter-intuitive to convey empathy through digital channels, especially in insurance: an industry known for complex […]