How Self-Healing QA Can Keep DevOps at Full Speed

Over the last decade, DevOps has become the de facto model for software development. It fits well with the enterprise agenda of quickly delivering quality products and services and addressing customer expectations with frequent updates. With its use of automation, off-the-shelf tools and process orchestration, DevOps helps teams engineer quality from the ground-up, ensuring all […]

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Here’s What Application Modernization Really Means – And Why It’s Essential Post-COVID

As pandemic lockdowns ease, companies are racing to modernize applications ahead of new waves of COVID-19 infections that could send developers home to work again. When application modernization is combined with the cloud, developers can work in “virtual teams” – at home or the office – to rapidly deliver quality software that meets evolving customer […]

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Agile in the Age of COVID-19

When I started with this thing called “Agile,” it didn’t exist. At a time when it was barely gaining popularity, I was asked to learn more about this “method” so I could come back and teach my internal team the basics of being Agile. I took a class, and the rest is history – a […]

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Four Ways to Enhance the Customer Experience Amid COVID-19

The COVID-19 pandemic has disrupted business across the globe. Retail stores, service centers and banks are closed or operating with new restrictions in place. Even as businesses begin a phased-in reopening, customers are relying on new channels to connect via voice, mobile, web, social and chat. Concurrently, organizations are finding it challenging to deliver the […]

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Black People Need Allies, Too

As a diversity and inclusion (D&I) leader at Cognizant, I’m always planning for the next big D&I event. June, for instance, is filled with many Pride celebrations, virtual and otherwise. But instead of seeing coverage of upcoming LGBTQ+ Pride celebrations, I’m watching news coverage and having conversations with friends and family members about the senseless deaths of […]

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How QA Can Help Banks Cash In On Fraud-Detecting AI

Artificial intelligence (AI) isn’t new to the banking and financial services industry. Trades are executed by a robo-advisor; digital assistants answer queries on fixed-deposit interest rates via natural language processing; and credit scores for loan processing are tabulated within minutes by machine-learning algorithms. But as banks apply AI to make more informed and split-second business decisions, […]

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