How AI Extends the Case for Enterprise IT Automation
Artificial intelligence (AI) offers an unprecedented opportunity to reconstruct business models and re-engineer business processes. By adding AI-powered automation to their strategic mix – across the front, middle and back office – IT organizations can simultaneously deliver superior user experiences, increased efficiency, optimized cost and improved agility. The full potential of AI and automation can […]
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It’s Time for a New Approach to Revenue Cycle Management in Healthcare
In healthcare, the process of receiving payment is unlike that of any other business. For most transactions in other industries, the consumer makes a full payment when a service is performed or product is received. Such is not the case in healthcare: Imagine going to Best Buy and saying, “I’ll take the TV home now, […]
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What It Takes to Connect with the Healthcare Consumer
In recent years, healthcare organizations have worked to use new technologies to get closer to consumers and secure them as customers. They got on social media and built patient portals and smartphone apps, but guess what: Most of these efforts didn’t really work all that well. The intentions were good, but the focus was often […]
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