AI & Analytics

Badhrinath Krishnamoorthy - September 25, 2019 - 309 views

AI is great at cutting operational costs. For media, entertainment and telecommunications companies, in fact, some of AI’s best uses to date have focused on reducing fraud and squeezing inefficiencies from IT infrastructure. Yet the greatest potential for AI lies in its ability to generate growth. By personalizing the customer experience, AI can help companies […]

Matthew O'Kane - September 20, 2019 - 402 views

2019 has been a good year to be in the business of applying AI to solve business problems. Many organizations now realize AI’s power and are gearing up to infuse machine intelligence into their business core. This has personally been very cathartic, as it’s something I’ve been advocating for many years. But why now? I […]

Aneeza Haleem - September 18, 2019 - 190 views

Technology trends may ebb and flow, but separating hype from achievable return on investment (ROI) is a constant, regardless of application, functional area and industry. Nowhere is this more apparent than in the mortgage lending space, where artificial intelligence (AI) powered by natural language processing (NLP) is solving critical business challenges and delivering ROI to […]

Chandan Gokhale - July 30, 2019 - 390 views

Medical information and data has grown exponentially in recent years, posing new challenges for life insurance underwriting. With often voluminous medical histories to assess risk, the process can take an inordinate amount of time. Applicants can end up frustrated, dropping out of the application process and seeking other alternatives, perhaps with competitors, in search of […]

Bret Greenstein - June 28, 2019 - 348 views

Let’s start with water. Pumps and complex piping systems keep our houses, factories, schools and hospitals functioning. But if something goes wrong, it’s impossible to always have the right technical skills available at every pump installation. This is where AI can transform the process. We teamed up with Grundfos, one of the world’s largest pump […]

Like the Industrial Revolution before it, the rise of artificial intelligence (AI) is the great story of our age.  Entire industries and job categories will be created, elevated, reshaped and even eliminated, while entire classes of human interaction will be redefined. In addition to its societal impact, AI is forecast to add $15.7 trillion to the […]

Matthew O'Kane - May 31, 2019 - 1066 views

A bank turned to one of its data scientists to predict the risk of customers missing their next collections payment, with the goal of reducing bad debt. The data scientist was fortunate enough to have access to a comprehensive data mart containing data across many dimensions – including customers, product holdings, transactions and collections activity. […]

Jerry Smith - May 21, 2019 - 442 views

Organizations typically suffer two common constraints when it comes to growing effectively: a lack of resources and flawed decision-making. But when both are present, it can be a bellwether of an extinction-level event. It’s one thing to lack the resources to adequately lead and deliver tomorrow’s business value today. But when suboptimal decisions are made across […]

Mark Miller - April 19, 2019 - 236 views

The healthcare industry has been a champion of whole-person care for decades, yet we seem no closer to a solution for proactive health management than we were in the early days of nurse advice lines and disease management programs. In the past, public and private healthcare organizations looked toward Maslow’s Hierarchy of Needs to help […]

Mark Miller - March 14, 2019 - 137 views

No one likes to be criticized. Let’s just get that out of the way. But today, we live in a world full of criticism, in the form of online reviews, comments, tweets, thumbs-ups and emojis. No matter how we feel about the politics of online comments and reviews – whether it’s a good or bad […]