2019: the Year of Social Determinants of Health and Whole-Person Care
The healthcare industry has been a champion of whole-person care for decades, yet we seem no closer to a solution for proactive health management than we were in the early days of nurse advice lines and disease management programs. In the past, public and private healthcare organizations looked toward Maslow’s Hierarchy of Needs to help […]
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Consumer-focused Healthcare: The Power of the Online Review
No one likes to be criticized. Let’s just get that out of the way. But today, we live in a world full of criticism, in the form of online reviews, comments, tweets, thumbs-ups and emojis. No matter how we feel about the politics of online comments and reviews – whether it’s a good or bad […]
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Eight Ways to Forge a Path to Real and Responsible AI
When it comes to high-tech, nothing seems high-techier than artificial intelligence (AI). But when businesses get started on AI initiatives – which most respondents in our recent study are doing – the challenge today is less about technical questions and technology capabilities, and more about crafting a strategy, determining the governance structures and ethical practices […]
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