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November 30, 2021

IoT-powered aftermarket services: from threat to opportunity

Recently, in the maintenance room of our office building in Durham, NC, we came across the elevators that had been in service for over 50 years. The dusty Otis logo printed on the controls panel stood in direct contrast to a...

November 23, 2021

Ethics by design: how to prepare for AI rules changes

With new regulations proposed, AI ethics — like data privacy — has become a top priority for companies. As heads of state from European Union member nations begin to discuss the EU’s proposed Artificial Intelligence (AI) Act,...

November 19, 2021

The forces driving healthcare to rethink its platform strategies

The healthcare industry is rapidly being recontoured by the forces of digital innovation, new industry regulations and growing consumer expectations for better healthcare experiences. From our observations, healthcare payers...

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