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September 24, 2021

Personal financial wellness: A banking opportunity and imperative

With the explosion of digital banking during the pandemic, financial institutions (FIs) have their sights set high for growing revenues through digital channels. To do that, however, they’ll need to become more intertwined in...

September 21, 2021

Using the ‘reset’ moment to speed UK innovation

The UK has traditionally been a cradle of innovations that have changed the world — from Ada Lovelace and James Watt, to Alexander Fleming and Tim Berners-Lee. However, the country’s recent innovation performance has not...

September 20, 2021

Intelligent automation: from the tactical to the transformative

“Going digital” has long been touted as a silver bullet for delivering better customer experiences and streamlining processes. Automation has become the go-to approach for solving immediate pain points, mainly in the form of...

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