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Drawing a Timeline of Next
JULY 28, 2021 / 11 AM - 12 NOON ET
Join us and explore the impact of “now” on the future of education, work, economies and life itself.
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July 23, 2021
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'How' an experience is delivered 'is' the experience
How does it feel to interact with a company? Use its products and services? Walk into its store? Update its app? Reach out to the contact center? This is the customer experience: all the elements of a customer’s interactions...
July 20, 2021
117 views
How financial services can make a new home in the cloud
Anyone who has bought a new home or leased a new apartment knows the amount of preparation and forethought that go into the decision and the move itself: budgeting, square footage, features you can’t live without, sorting out...
July 16, 2021
124 views
To reimagine the student experience, think like a tech company
The news that online learning platform 2U is acquiring edX, a nonprofit platform run by Harvard and MIT, is yet another sign of the momentum of digital learning. Among the deal’s synergies is 2U’s access to edX’s global...
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