Digital Systems

Navin Rao - September 25, 2018 - 588 views

Imagine your car breaks down on the highway, and you call your insurer for help. A friendly and courteous agent (not an automated interactive voice response system) takes down the details, has your car towed to your preferred garage, and dispatches a cab to take you to your destination. How nice would that be? How […]

Frank Antonysamy - September 13, 2018 - 246 views

Wham! A cyberattack slams enterprise IT, reverberating at lightning speed to the company’s servers. The network crashes; email is down. Months-long delays ensue before email and other system layers are restored at all locations. What would earlier have impacted only IT systems can now also halt production and slow order fulfillment in our age of […]

Monish Mishra - August 30, 2018 - 600 views

Not too long ago, the main focus for businesses was efficiency and stability, and IT operations were measured in terms of cost and service availability. With the influx of digital technologies and mindsets, and the ensuing changes to long-held business paradigms, the new focus for IT is agility: the ability to respond quickly to market […]

Anbu Muppidathi - August 27, 2018 - 3405 views

A few weeks ago, I hosted an event in New York City in which clients were asked to discuss their digital journeys so far. Some shared their wins: A retail client proudly described how, in its efforts to implement an omnichannel experience, it changed every process of a business lifecycle across an entire division. Another […]

Tom Le - August 17, 2018 - 545 views

Cloud migration, cloud adoption and cloud-first strategies are top-of-mind business initiatives at many large enterprises. With organizations expecting as much as 80% of their IT budgets to be allocated to cloud solutions, cloud security considerations are front and center. In fact, 47% of organizations that had just begun their cloud journey  said security was the […]

Srinidhi S.R. - August 15, 2018 - 736 views

Enterprises seeking to digitally transform their business and operating models face numerous challenges: overcoming organizational inertia, contending with applications sprawl, finding the required technical expertise/budget, and driving the modernization agenda alongside innovation.   Thanks to their flexible, scalable and reliable nature, hybrid cloud environments help IT play the role of strategic enabler by creating a […]

Amresh Singh - July 23, 2018 - 415 views

Work is changing, and so must the employee experience. Consider that one in five jobs in the U.S. is held by a worker under contract, according to a recent study, and within a decade, contractors and freelancers in the “gig economy” could make up half of the U.S. workforce. More U.S. employees are also working […]

Raja Renganathan - July 16, 2018 - 541 views

I read a very interesting tweet yesterday on Kubernetes’ Twitter channel. “We didn’t change our organization because we wanted to use #Kubernetes, we used Kubernetes because we wanted to change our organization.” The tweet showcases the tremendous value proposition that Kubernetes, the open source container orchestration system, can bring to an enterprise in terms of […]

Monish Mishra - June 13, 2018 - 368 views

From banking to healthcare to retail, many organizations establish remote and branch offices (ROBO) to enter new markets or offer local and convenient services. For many of these enterprises, however, it’s a real challenge to provide IT support to these locations, especially with a centralized IT management team. Because of their small size, many remote […]

Anbu Muppidathi - May 31, 2018 - 162 views

The relationship between legacy and digital systems – and those who work with them – is often misunderstood. Businesses talk about phasing out and automating the former to free up budget and resources for the latter, with the assumption that they’ll need to tolerate some level of coexistence, at least for the foreseeable future. Additionally, […]