Digital Systems

Anbu Muppidathi - June 6, 2017 - 191 views

In the customer-centric digital age, every organization is in the business of producing quality code. Code quality, in fact, is an integral part of everything a business does today. And the job of quality assurance (QA) isn’t finished once a digital solution is brought to the market. IT must monitor performance in terms of how […]

Raja Renganathan - May 3, 2017 - 2231 views

Anyone who’s worked in IT service management is well aware of the disappointment that often follows the inflated promises of process automation. The only way ITSM professionals will ever be able to focus on the growing demand for more strategic digital initiatives is to fully automate IT and business processes, not to mention meeting the […]

Brandon Torres Declet - April 21, 2017 - 807 views

For many people, the word “drone” conjures futuristic – and so-far unrealistic – ideas of aerial vehicles that program their own flight courses, act on their own volition and autonomously navigate around all environmental obstacles. For others, drones are an unneeded (and even unwanted) plaything, a superfluous way to get a pizza delivered to their […]

Burkhard Blechschmidt - March 29, 2017 - 1717 views

I recently participated in an IDG-sponsored roundtable discussion on blockchain with representatives from the technology, consulting and academic worlds. All panelists agreed that we will see widespread adoption of blockchain technologies in business and beyond – but likely in ways we haven’t yet thought about. One common observation was that the business relevance of blockchain […]

Michael Zirkle - February 21, 2017 - 271 views

My first experience in service and repair came in the early ‘90s, working with leading telecommunications companies in the U.S. and Europe.  With deregulation, cost pressures and new technologies, telcos needed to completely change how they planned, dispatched, delivered and managed field service work. It was a tough mandate: Maintain service quality while increasing the […]

Shashank Joshi - June 15, 2016 - 69 views

Many believe that the cloud is the most critical component of any IT strategy. The benefits and common drivers for adoption are well known. Yet each CXO, VP, or chief architect provide different perspectives and approaches as to how they are adopting the cloud and what is driving their need for change. So why and how are these companies moving […]

Raja Renganathan - December 31, 2015 - 227 views

The Cloud. Yep, we’ve been talking about it since 2011. But take a step back and see how fast things have really occurred: to those who have spent a career in IT administration, it still can sound almost unreal. A serverless environment within the enterprise! No in-house server farms! No internal deployments! No installed software or […]

Mo Elnadi - October 21, 2015 - 145 views

Holiday shopping is intense This year’s holiday shopping season is just around the corner. Most retailers are already announcing their rock bottom deals for Black Friday, when millions of shoppers will descend on stores and websites. . . which means retailers will also have to plan for spikes online and off. And it’s not just […]