Digital Systems

Prakash Hemdev - September 5, 2017 - 1905 views

Aligning IT with business objectives has been high on the corporate agenda seemingly forever, and it’s hyper-critical today. In the dynamic digital world, technology is often inseparable from the products or services it empowers.  Yet in an age when many companies see their business as technology – and technology as their business – many IT […]

Prakash Hemdev - August 22, 2017 - 1681 views

Legacy systems, applications and processes – unsupported by their original vendors and often left behind by new technologies – remain remarkably useful and even critical to day-to-day business operations. A legacy system may act as a bridge to an even older technology, perhaps to access important customer and business data.  Many businesses run  unsupported Linux and […]

Pradeep Shilige - July 31, 2017 - 1760 views

Successfully competing as a digital business at scale requires companies to respond to customers and market opportunities more quickly than ever before, delivering memorable experiences supported by great processes.  Unfortunately, many IT infrastructures are not equipped to meet these business goals. Many consist  of inflexible, aging systems that are unable to support change at digital […]

Anbu Muppidathi - June 6, 2017 - 181 views

In the customer-centric digital age, every organization is in the business of producing quality code. Code quality, in fact, is an integral part of everything a business does today. And the job of quality assurance (QA) isn’t finished once a digital solution is brought to the market. IT must monitor performance in terms of how […]

Raja Renganathan - May 3, 2017 - 2212 views

Anyone who’s worked in IT service management is well aware of the disappointment that often follows the inflated promises of process automation. The only way ITSM professionals will ever be able to focus on the growing demand for more strategic digital initiatives is to fully automate IT and business processes, not to mention meeting the […]

Brandon Torres Declet - April 21, 2017 - 827 views

For many people, the word “drone” conjures futuristic – and so-far unrealistic – ideas of aerial vehicles that program their own flight courses, act on their own volition and autonomously navigate around all environmental obstacles. For others, drones are an unneeded (and even unwanted) plaything, a superfluous way to get a pizza delivered to their […]

Burkhard Blechschmidt - March 29, 2017 - 1721 views

I recently participated in an IDG-sponsored roundtable discussion on blockchain with representatives from the technology, consulting and academic worlds. All panelists agreed that we will see widespread adoption of blockchain technologies in business and beyond – but likely in ways we haven’t yet thought about. One common observation was that the business relevance of blockchain […]

Michael Zirkle - February 21, 2017 - 266 views

My first experience in service and repair came in the early ‘90s, working with leading telecommunications companies in the U.S. and Europe.  With deregulation, cost pressures and new technologies, telcos needed to completely change how they planned, dispatched, delivered and managed field service work. It was a tough mandate: Maintain service quality while increasing the […]

Shashank Joshi - June 15, 2016 - 69 views

Many believe that the cloud is the most critical component of any IT strategy. The benefits and common drivers for adoption are well known. Yet each CXO, VP, or chief architect provide different perspectives and approaches as to how they are adopting the cloud and what is driving their need for change. So why and how are these companies moving […]

Raja Renganathan - December 31, 2015 - 238 views

The Cloud. Yep, we’ve been talking about it since 2011. But take a step back and see how fast things have really occurred: to those who have spent a career in IT administration, it still can sound almost unreal. A serverless environment within the enterprise! No in-house server farms! No internal deployments! No installed software or […]