Why You Need to Industrialize Your Cloud Migration Efforts

In our recent study with IDG, businesses voiced high hopes for what the cloud would deliver, including accelerated IT service delivery (71%), greater ability to respond to changing market conditions (63%) and improved customer support (57%). But none of these will happen without a solid cloud migration strategy. In fact, despite extensive adoption of cloud […]

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A Proactive Approach to Optimizing Cloud Spend

A business without the cloud is as rare today as one without the internet. It’s less and less possible to compete without cloud benefits like scalability, reduced operational costs and ease of use, among others. At the same time, efforts to optimize governance and reap greater ROI with cloud computing in many cases have come […]

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How the Workplace Will Change, Post-COVID

While the COVID-19 pandemic rages on, the streaming service Netflix has upended the U.S. oil giant ExxonMobil in terms of market valuation. Crude oil prices are bottoming out as people stay home and consume ever more content online. This trend signals a significant change underway: When the whole world has gone back to basics, the […]

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Taking the Pain Out of Application Modernization

Modernizing the application portfolio is a critical step in any cloud migration, because building agility, reliability and scalability into enterprise software will position organizations to respond more effectively to continuous change. In a recent IDG/Cognizant study, about half of responding companies (51%) said they’re in the midst of modernizing their applications as part of their […]

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Keeping the Lights on During the Pandemic

For years, proponents have urged businesses to better enable employees to work from home, citing benefits like increased productivity, less commute time, better work-life balance and enhanced preparedness for business continuity should a localized disaster strike, such as a tornado, hurricane, earthquake, flood, etc. Overnight, the COVID-19 global pandemic made the final argument for work-from-home, […]

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Humanizing the Customer Experience With a Cloud-based Contact Center

The cloud-based contact center is quickly catching on with organizations across industries for one important reason: Its ability to scale capacity up or down depending on changing business requirements and/or seasonal spikes.  Forrester reports that 25% of large contact centers are now hosted in hybrid cloud environments, and 30% expect to soon move to subscription-type […]

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Taking Data Centricity from Lofty Concept to Notable Achievement

From the time data was first proclaimed as “the new oil,” most enterprises have come to consider data as a strategic asset and the means for deriving meaningful insights. Unlike oil, however, the path to profits from data is not always clear. Establishing data centricity within an enterprise provides many opportunities to overcome organizational inertia […]

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How AI Extends the Case for Enterprise IT Automation

Artificial intelligence (AI) offers an unprecedented opportunity to reconstruct business models and re-engineer business processes. By adding AI-powered automation to their strategic mix – across the front, middle and back office – IT organizations can simultaneously deliver superior user experiences, increased efficiency, optimized cost and improved agility. The full potential of AI and automation can […]

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The Disappearing Line Between Digital Strategy & Execution

On the cusp of Oracle OpenWorld – one of my favorite industry events of the year – I’ve been thinking about how the transition to digital changes everything. Consider how digital has affected corporate business strategy for organizations in the Oracle enterprise applications orbit. It used to be that executives would meticulously plan a strategy, […]

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Think Big, Execute Small: Lean Thinking for Cloud Modernization

Enterprise migration to Amazon Web Services (AWS) is only a first step in the cloud modernization journey. Migrating applications to AWS with minimal or no changes is often considered a high-velocity approach to achieving a higher net present value (NPV) and to reducing production issues and customer downtime. AWS migration programs are followed by a […]

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