When Employees Return, the Workplace Needs to Be Smarter

Even with many employees continuing to work remotely, as many as 80% of workers are expected to return to the workplace in the next few months. This represents a massive challenge for organizations that need to adhere to social distancing and worker hygiene requirements. Some of the key challenges will be to ensure a contactless […]

Read More

With Fewer People in the Workplace, IT Support Will Shift into a New Role

World crises – whether they’re inflicted by war, nature, economic turbulence or the current pandemic – often catalyze new ways of doing business. With the COVID-19 crisis, businesses’ working patterns are evolving to accommodate social-distancing requirements, with many signs pointing to an elongated shift to remote work. A recent Gartner survey reveals 82% of businesses […]

Read More

Augmented and Virtual Reality Will Fill in the Gaps Enforced by Social Distancing

The global pandemic has limited human touch and restricted traditional in-person visits. In the workplace, this has spurred increased reliance on not just remote work but also a wide range of contactless ways of doing business. During the crisis and beyond, many global companies will turn to augmented and virtual reality (AR/VR) technologies to replace […]

Read More

Using SaaS Applications Is Easy. Fitting them Into the Enterprise Is Harder

In an already crowded software-as-a-service (SaaS) marketplace, new entrants are continuously emerging, driven by the need for innovation, deep specialization and affordability. But if enterprise IT doesn’t stay aware of the advancements and evolve with them, businesses will miss out on the benefits promised by the cloud. It’s essential for enterprise IT to not only […]

Read More

For SAP Shops, Cloud Migration Is Essential – Pandemic Or Not

Even before the pandemic, enterprises with traditional on-prem IT infrastructures faced investment optimization challenges: high capital expenditures to maintain legacy hardware and software, real-time data and systems availability shortcomings, scalability challenges and digital strategy blind spots. As the prolonged economic pause threatens to undermine top- and bottom-line performance of organizations across industries and the globe, […]

Read More

As COVID Spurs More Cloud Migration, Here’s How to Ensure Success

Amid COVID-19, many businesses have accelerated their use of the cloud. No longer are cost, flexibility and scale the sole drivers for cloud migration; equally important are systems availability and remote access for work-from-home employees. However, we still see organizations concerned about moving applications to the cloud, especially enterprise applications such as SAP, Pega and […]

Read More

Meeting the WFH Crunch with Remote Manageability, In or Out of Band

With more people working remotely due to the COVID-19 pandemic, businesses need to extend their help desk and IT field support from the office to the home and everywhere in-between. This is true not only for in-band (software-based, attended and powered) IT devices but also for out-of-band (hardware-based, non-attended and non-powered) devices. But with limited […]

Read More

Customer Identity and Access Management in the Age of COVID-19

For more than 20 years, I’ve helped clients implement identity and access management (IAM) systems that ensure only the right users have the right access to the right applications and data. Over that time, I’ve also seen organizations struggle to create online user experiences that make it easy for consumers to get information, solve problems […]

Read More

Don’t Let IT Backlogs Stymie Digital Change Amid a Crisis

A global crisis reorders priorities everywhere. Take the ongoing COVID-19 pandemic, which is increasing demand for valuable resources across the board, including IT. The need for digital capabilities, already constrained pre-COVID, is (with minimal notice) causing a rapid expansion in IT backlogs, which threatens business continuity. For example,  take the growing backlog of legacy application […]

Read More
X Close