Digital Business

Rich McGhee - April 24, 2020 - 3236 views

A massive work-from-home (WFH) experiment is underway, ignited by the COVID-19 pandemic. By most measures, the experiment is succeeding. An estimated 56% of jobs can be done from home, and currently are. Managers are learning to trust that “out of sight” doesn’t mean decreased productivity or lack of focus. While occasionally straining to meet peak […]

Douglas McCuaig - April 23, 2020 - 1256 views

Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]

The science fiction of yesterday seems like it’s becoming science fact today. Fans of Netflix’s Stranger Things will recall the Shadow Monster, who intended to kill everything and everyone on Earth by spreading a virus via humans. Sadly, as the ever-increasing incidents of pandemics over the last decade have shown, narratives such as the Shadow […]

Euan Davis - April 20, 2020 - 520 views

Crises can bring out the best in people, and the coronavirus is no exception. The level of international collaboration triggered by COVID-19 has transcended baseline expectations and historical precedent.   A raft of public-private alliances between governments, regulators, healthcare providers, scientists, technologists and businesses reveal the global community coming together like never before, ameliorating the […]

Prem Balasubramanian - April 17, 2020 - 2628 views

The COVID-19 pandemic has turned typical consumer behavior inside out. We order groceries online and take out from restaurants rather than eating in. Retailers offer online ordering with no-contact pickup. Students take online classes at the kitchen table. All of these are stark reminders that digital business is now a requirement, not a choice. The […]

If “wet markets” in Wuhan, China, played an early role in the spread of COVID-19, as is widely believed, the coronavirus pandemic has plenty of company: SARS, MERS, Ebola and other diseases also migrated from animals to humans. It’s impossible to overstate the role of the world’s food supply in the suppression or transmission of […]

Prasad Satyavolu - April 15, 2020 - 1051 views

Have we swapped physical traffic jams for digital pileups? Urban congestion has been an issue in the U.S. for decades, and as millions now work, learn and play at home in an effort to socially distance, our roads are finally free-flowing again. However, the traffic has not disappeared. It has digitized. Welcome to the new […]

William Shea - April 14, 2020 - 719 views

Delivering more care through tablets, laptops and mobile phones, whether at home or in another lower cost setting, could help us prevent the next pandemic. For much of the last decade, we’ve envisioned on-demand, “anywhere” delivery of healthcare via a consumer-to business (C2B) platform. The consumer and industry responses to the COVID-19 pandemic are accelerating […]

Becky Schmitt - April 13, 2020 - 1211 views

COVID-19 absorbs my days as Cognizant’s chief people officer – and as an individual. I worry about my family. I miss my grown children, who have left the nest. And I’m sharing this in a blog. Which is what makes this a remarkable moment for business. For those of us fortunate enough to remain virus-free […]

Raji Chandrasekaran - April 9, 2020 - 1141 views

Digital business change can be vexing to C-level executives, even in ordinary times. Amid a worldwide crisis such as the COVID-19 pandemic, what was once considered somewhat complex is exponentially more challenging as unforeseen issues surface. For starters, there are semantic issues. Many senior leaders dislike the word “digital” because it’s often misused (i.e., all […]