With the Sudden Shift to WFH, Attracting Talent Will Never Be the Same

A massive work-from-home (WFH) experiment is underway, ignited by the COVID-19 pandemic. By most measures, the experiment is succeeding. An estimated 56% of jobs can be done from home, and currently are. Managers are learning to trust that “out of sight” doesn’t mean decreased productivity or lack of focus. While occasionally straining to meet peak […]

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Banking’s New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]

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The Technology Rx to Tame the Virus Monster

The science fiction of yesterday seems like it’s becoming science fact today. Fans of Netflix’s Stranger Things will recall the Shadow Monster, who intended to kill everything and everyone on Earth by spreading a virus via humans. Sadly, as the ever-increasing incidents of pandemics over the last decade have shown, narratives such as the Shadow […]

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Collaboration Without Boundaries: Speeding the Crisis Response with Public-Private Alliances

Crises can bring out the best in people, and the coronavirus is no exception. The level of international collaboration triggered by COVID-19 has transcended baseline expectations and historical precedent.   A raft of public-private alliances between governments, regulators, healthcare providers, scientists, technologists and businesses reveal the global community coming together like never before, ameliorating the […]

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The Fate of the Next Pandemic Lies in What We Eat

If “wet markets” in Wuhan, China, played an early role in the spread of COVID-19, as is widely believed, the coronavirus pandemic has plenty of company: SARS, MERS, Ebola and other diseases also migrated from animals to humans. It’s impossible to overstate the role of the world’s food supply in the suppression or transmission of […]

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Healthcare, Unbound

Delivering more care through tablets, laptops and mobile phones, whether at home or in another lower cost setting, could help us prevent the next pandemic. For much of the last decade, we’ve envisioned on-demand, “anywhere” delivery of healthcare via a consumer-to business (C2B) platform. The consumer and industry responses to the COVID-19 pandemic are accelerating […]

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Amid Crisis, It’s OK To Be Vulnerable

COVID-19 absorbs my days as Cognizant’s chief people officer – and as an individual. I worry about my family. I miss my grown children, who have left the nest. And I’m sharing this in a blog. Which is what makes this a remarkable moment for business. For those of us fortunate enough to remain virus-free […]

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Surviving Digital Business Change Amid Any Crisis

Digital business change can be vexing to C-level executives, even in ordinary times. Amid a worldwide crisis such as the COVID-19 pandemic, what was once considered somewhat complex is exponentially more challenging as unforeseen issues surface. For starters, there are semantic issues. Many senior leaders dislike the word “digital” because it’s often misused (i.e., all […]

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