A Leader’s Story of Belonging

When it comes to belonging, numbers matter. In my first job out of college, I was one of just two women engineers out of 600 in the business practice. Eleven years later, I became CEO of itaas (a Cognizant company) and made diversity hiring a top priority. But belonging is also about much more than […]

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Four Lessons Learned on Using Agile Analytics to Thrive in Crisis

With sales dropping rapidly due to COVID-19 lockdowns, a leading international convenience store needed recommendations on how to increase its revenue – and it needed the answers quickly.   Within five days of starting our analysis, we assessed how the business’s “basket” of top-selling items had changed. This would allow managers to ensure stores had […]

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70 Days Later

Many of us have now been home for 10 weeks, due to the d-mn virus. I haven’t had this long a stretch without business travel for over 20 years. Here’s how I’m holding up, where I’m at and what we can learn from this almost surreal moment in time. If you can work at home, […]

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AI in Life Sciences: Faster and Surer Diagnosis of Disease

While COVID-19 is extracting a terrible price on human life and causing significant economic hardship, it is helping to catalyze a transformation in care delivery.  As noted in my prior post, AI is improving and accelerating the discovery of new therapies. Beyond this, AI and machine learning (ML) are also transforming clinical diagnosis, by improving […]

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Beating the Next Pandemic with a Resilient New Healthcare Supply Chain

The U.S. healthcare supply chain has been caught off-guard by the impact of the novel coronavirus. Shortages have ranged from personal protective equipment (PPE) to pharmaceuticals to ICU beds in some cities. For instance, large healthcare supply distributors warned customers about historic back-order rates and low inventory. Several reportedly turned to allocation, or partial fulfillment, […]

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AI & Data: Our Best Hope for Infectious Disease Prevention, Treatment, Mitigation & Cures

Great challenges require great tools. And in a world where a virus such as SARS-CoV-2 has had a huge global impact in just a matter of months, its complexity and speed require new methods for finding solutions. Advanced forms of artificial intelligence (AI) are already playing a critical role in our pandemic-fighting efforts, and they’re […]

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How to Support Consumers During and After the Pandemic: Give them an Experience Stimulus

COVID-19 is still very much an evolving situation across the globe, with many uncertainties and “what-if” questions that have no answers. The only certainty is that consumer behaviors, attitudes and patterns are undergoing unprecedented change, triggered by anxiety, concern, dismay and doubt caused by both the pandemic itself and the onslaught of information, misinformation and […]

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Ad Ops Takes On a Universal Challenge: Finding New Ways to Work

There’s a big irony in media and entertainment. Behind the sleek, all-digital streaming experiences that viewers love to binge, there’s likely someone from ad ops manually entering the video advertising campaign orders on a keyboard or even sifting through a stack of paper orders. Welcome to advertising operations, the often unsung, undigitized hero that cable […]

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How Affinity Groups Elevate Us: Lessons from Self-Isolation

There’s nothing like solitude to make us appreciate camaraderie. That’s why, especially during the self-isolation imposed by the pandemic, affinity groups are so important. In addition to shared experiences, they let us lean into missions that transcend the isolation of COVID-19. At a time when we need it most, they elevate us. As I joined […]

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Truly Portable, Personal & Shareable Health Records Could Prevent Future Pandemics

Go forward in time with us for a few minutes. In late 2023, individuals in gateway cities around the U.S. begin to complain of flu-like symptoms at their monthly telehealth check-ins or when they visit drugstore-based clinics. Whether engaging virtually or in-person, patients authorize their caregivers to have immediate access to their longitudinal health records. […]

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