Even Inexact Data Can Be Meaningful to AI – and Other COVID Lessons Learned (Part 1)

COVID-19 has turned our professional and personal lives upside down. But it’s also giving us a crash course in using artificial intelligence (AI) to predict and navigate an uncertain future. While there’s still a lot to learn, we believe so strongly in the potential for AI to lessen the social and economic impacts of COVID-19 […]

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GUEST POST

Can Digital Enhancement Happen Amid IT Leadership Churn?

A majority of the CEOs, board members and business executives I speak with say they’re frustrated with both their IT leadership and their digital progress. Maybe it’s a side effect of COVID or a skewed sampling of executives I encounter, but even before COVID, I was hearing more and more exasperation with IT leadership. As […]

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The Leadership We Need Today – And Tomorrow

In our divided and socially-distanced COVID age, leadership has never been more important. But effective leadership for these times is as difficult to find as it is to define. Is it an iron-fisted presence that commands respect? Deft negotiating to topple opposition? An irresistible influence to sway crowds? In our experience, the best leaders are […]

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How Telecoms Can Stay Relevant With 5G Innovation

The pandemic has altered both consumer and business behavior, and telecommunications companies are at the center of this evolution. Telecoms have become the essential backbone for interoperable global networks that allow people and companies to stay connected. But with global adoption of 5G fast becoming a reality, telecoms face new challenges. How does consumer connectivity accelerate […]

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Adding Dental Coverage Doesn’t Have to Be Painful

More health insurance payers are adding dental coverage to their product mix. One report says about 80% of health insurers offer dental plans currently, and of those, almost half cover adult dental services. Particularly in this era of whole-person care, adding dental coverage seems like a natural extension of medical coverage. Teeth and gums can […]

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BPaaS + Analytics = Cost Savings and Better Patient Outcomes for Health Insurers (Part 2)

Reducing total cost of ownership (TCO) is a key objective for healthcare organizations. That doesn’t just mean driving down operational costs – it also means changing the economics of care by moving away from volume-based fee-for-service models to outcome-driven value-based care. As discussed in part one of this blog series, health insurers can use business […]

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Insurers Need More than Agile to Meet Market Needs

At most medium-to-large insurers, application developers are well-versed in Agile application development practices. They rightly view Agile as a way to increase process agility and accelerate release cycles. Many also use some form of DevOps to automate and “institutionalize” Agile processes. After all, business users are asking for a host of new features – and, […]

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