Digital Business

Brian Williams - February 24, 2020 - 207 views

Just one of the many changes rippling through the life sciences industry is the gradual but inexorable shift of value-based care (VBC) becoming a leading means of healthcare insurance reimbursement. According to our recently sponsored research, as many as 150 biopharmaceutical drugs  are covered by value-based contracts, with a projected growth rate of 15% to […]

Jay Sultan - February 19, 2020 - 502 views

Name one issue on which both Republicans and Democrats agree. No, seriously. I only know of one right now: the ability for consumers to access their own healthcare information and use it to make decisions. For the last year, I’ve been traveling the country evangelizing on healthcare data interoperability, explaining the proposed federal interoperability requirements […]

Mark Taylor - February 17, 2020 - 693 views

In the experience economy, breakthrough brands are taking a human-first view. Somewhat paradoxically, they use artificial intelligence (AI) to interact with consumers in ways that create greater empathy and relevance across all contexts. Another paradox is that AI won’t do the work for us. Although it seems counter-intuitive, the deeper customer engagement enabled by AI […]

Agil Francis - February 13, 2020 - 696 views

While more P&C insurers are embracing data, artificial intelligence (AI) and machine learning as part of their digital strategy, we often hear them voice frustration about generating business outcomes from these investments. Many find it difficult to tie their AI initiatives to key performance indicators (KPI) and profitable growth. As they gear up to implement […]

Bret Greenstein - February 5, 2020 - 401 views

Most senior leaders would agree that adapting in real time to customer and market needs is vital for achieving their visions and goals. And to develop this capability, they’d also likely agree they need data and artificial intelligence (AI). The examples are all around us. The city of Chicago uses 12 variables, including high daily […]

William Shea - January 31, 2020 - 178 views

Providers, look to your business models: The “app-first” approach to on-demand healthcare delivery is now under way. Digital tools are punching holes in the rapidly emptying moat around many healthcare delivery services. Take Amazon Care, a pilot program launched by Amazon for its Seattle-based employees last autumn. Enrolled employees may use chat or video to […]

Ben Pring - January 28, 2020 - 245 views

The World Economic Forum’s annual event is over for another year. Once again, Davos was a fascinating and frustrating few days, providing a snapshot of what the global elite hive mind is currently thinking. Beyond the obvious highlights – that POTUS and Greta are probably not on each other’s Christmas card lists, that “big tech” […]

Ben Pring - January 23, 2020 - 354 views

It’s the 50th anniversary of the founding of the World Economic Forum’s (WEF) annual meeting in Davos, Switzerland. In its honor, here are 50 observations from this year’s event. (50?! Don’t worry – I’ll keep it quick and painless.) It’s balmy – colder back in Massachusetts. POTUS came – and hardly anyone noticed. The global […]

Bret Greenstein - January 20, 2020 - 1375 views

Artificial intelligence (AI) is already assisting and augmenting us in our day-to-day lives. But in the coming year, we’ll see it become integral to our strategic decision making at work, resulting in great value to businesses across all industries. Here are 20 ways that we predict AI will change work across seven industries in 2020 […]

Bret Greenstein - January 13, 2020 - 619 views

Few technologies have sparked the human imagination like artificial intelligence has. Who among us couldn’t, on demand, conjure up a future scenario made possible through AI? The fact is, the technology has developed to the point that we can, with a fair degree of certainty, predict actual AI-driven events that will happen in the next […]