Mandatory or Optional, Privacy Is Coming. Don’t Be Caught Unprepared

Remember the old days, when a great way to start an article was to quote a dictionary definition?  “Webster’s defines privacy as ‘freedom from unauthorized intrusion.’” You know, that sort of thing. Sometimes with a pronunciation guide. And we do love the modern touch – like a real-time voiceover or a Google Trends graphic showing […]

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CCPA Is Coming January 1. Is Your Bank Ready?

When the first customer calls from California on Jan. 1, 2020, to inquire about personal data, will your bank know what to do? For most, the answer is no. Banks and financial services firms around the world are grappling with compliance challenges as the start date draws closer for the California Consumer Privacy Act (CCPA). […]

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Data Privacy: Now Comes the Hard Part

Our personal data has become currency in the ever expanding digital economy. This shift has become most  apparent among tech companies whose business models pivot around the monetization of customer data. The ensuing uproar over the use and abuse of personal data has academics, industry leaders, politicians, the media and policy experts calling for a […]

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Has IIoT Become a ‘Four-Letter Word’? Unlocking IIoT Value (Part 2 of a multi-part series)

The Industrial Internet of Things (IIOT), as well as conventional IoT deployments, often remain in “pilot purgatory” because they fail to deliver significant business outcomes. Part 1 of this series revealed that to succeed, manufacturers should utilize IoT to reshape key operating  processes and experiences into end-to-end journeys that unlock trapped business value. As history […]

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A Step-by-Step Approach to Digitizing Trade Finance

Looking across the complexity of trade finance, the notion of a problem child comes to mind from another era. Today, however, the industry’s methodologies are starting to become agile.  With the abundance of technology, we can link activities, end to end, across the parties involved in every trade. The arrival of standard application programming interfaces (API), used […]

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2019: the Year of Social Determinants of Health and Whole-Person Care

The healthcare industry has been a champion of whole-person care for decades, yet we seem no closer to a solution for proactive health management than we were in the early days of nurse advice lines and disease management programs. In the past, public and private healthcare organizations looked toward Maslow’s Hierarchy of Needs to help […]

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It’s Time for a New Approach to Revenue Cycle Management in Healthcare

In healthcare, the process of receiving payment is unlike that of any other business. For most transactions in other industries, the consumer makes a full payment when a service is performed or product is received. Such is not the case in healthcare: Imagine going to Best Buy and saying, “I’ll take the TV home now, […]

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Has IIoT Become a ‘Four-Letter Word’? (Part 1 of a Multi-part Series)

Not since the dot-com boom of the early 2000s has there been a topic as ubiquitous in business circles as digital transformation. That’s likely because so few companies have truly found their groove in reimagining and rearchitecting their capabilities for the Fourth Industrial Revolution. It remains a battle even for those organizations that have been […]

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GUEST POST

When It Comes to Digital, Consider Your Realization Horizon

As I meet with executives from enterprises seeking digital enhancement, many suggest that in order to achieve material value from new digital services, offerings and technologies, they need to balance two factors: the pace of the initiative and “the realization horizon.” My previous blog discussed pacing. From there, it becomes critical to utilize realization horizons. […]

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