Consolidation of Payment Rails: A Global Payments Game-Changer for Banks

Visa’s planned acquisition of Earthport is the latest in a recent series of consolidations in the global payment systems sector. The deal follows in the wake of MasterCard’s purchase of UK operator VocaLink and Worldline’s purchase of Swiss operator SIX Payments Services. For the two major credit card companies, it’s a move into handling payment […]

Read More

Forging Our Future: Five Lessons Learned from Women Driving Change in Business, Technology and Society

The website said: “The 2019 MAKERS Conference is a global women’s leadership event that brings together the most powerful names in business, entertainment, tech, and finance to explore ways to accelerate the movement with compelling videos, provocative conversations, and onstage pledges for change.” I read this as I was preparing to head to the MAKERS […]

Read More

Opening the Course to Price Transparency by Closing the Safe Harbor on Part D Drug Rebates

The Centers for Medicare & Medicaid Services (CMS) is about to publish a proposed rule that – according to the Health and Human Services Department (HHS) – would lower prescription drug prices and out-of-pocket costs for patients and increase pricing transparency. The HHS proposal would eliminate a safe harbor for prescription drug rebates that drug […]

Read More

When It Comes to Digital, Pace Matters

As I meet with executives from enterprises attempting to be digitally enhanced, most agree on one thing: In order to achieve material value from new digital services, offerings and technologies, they need to balance two factors: the pace of the initiative and “the realization horizon.” The realization horizon is what you can hope to achieve […]

Read More

What Will It Take to Make a Healthcare Bot Your New Best Friend?

“I was so tired, I started talking to Alexa.” I can’t tell you how many times I’ve heard people refer to Alexa as something more than a digital assistant this past year. More people are talking to and asking questions of voice-activated digital assistants and cognitive-powered colleagues than ever before. Nearly 19 million homes in the U.S. […]

Read More

World Economic Forum 2019: Final Reflections

Back home on Cape Cod, Davos 2019 already seems an age ago. So before the happenings of last week entirely fade from my overly full memory banks, here are a few thoughts on what I saw and heard. This year’s World Economic Forum Annual Meeting came at a time when the very idea of Davos […]

Read More

Leveraging Tech to Remove Hiring Bias

Organizations are on an ongoing mission to create inclusive and diverse workplaces; however, many are still struggling to make this happen — and, as a result, missing out on whole pools of talent. Both consciously and unconsciously, many organizations’ hiring processes still suffer from the “comfort­able clone syndrome,” i.e., selecting talent that looks the same, […]

Read More

World Economic Forum 2019: Making the Future Work

In his famous 1962 book “The Structure of Scientific Revolutions,” Thomas Kuhn outlined how changes in orthodoxies occur. Popularizing the term “paradigm shift,” Kuhn examined how dominant doctrines – broadly shared and agreed upon – are overthrown by new ideas first thought to be from the lunatic fringe but that, in turn, become the new orthodoxy. […]

Read More