Soumya Ranjan Dash

Soumya Ranjan Dash is a Senior Director and the Financial Services and Insurance Innovation Leader with Cognizant. With over 16 years of experience in the global insurance industry, Soumya has assisted leading insurers in North America, Europe and Asia through management consulting, digital transformation and business innovation to solve their top business, operations and technology issues. He has also led the development of insurance solutions on emerging technologies such as artificial intelligence (machine learning), the Internet of Things, augmented reality/virtual reality and blockchain.

Soumya has a postgraduate in management degree from the Indian Institute of Management (IIM), Calcutta, and a bachelor of engineering degree from the Indira Gandhi Institute of Technology, Sarang. He is also trained in Jobs To Be Done and Design Thinking methodologies. He can be reached at Soumya.Dash@cognizant.com | https://www.linkedin.com/in/soumyadash/.

 

Differentiate Your Brand with Empathy: What Insurance Marketers Need to Know

As insurers navigate the COVID-19 landscape, they’re taking aim at a kinder, gentler customer experience. The result is a new focus on empathy – and online channels are shaping up as the key platform for delivering it. It may sound counter-intuitive to convey empathy through digital channels, especially in insurance: an industry known for complex […]

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