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		<title><![CDATA[Humanizing the Customer Experience With a Cloud-based Contact Center]]></title>
		<link>https://digitally.cognizant.com/humanizing-customer-experience-cloud-based-contact-center-codex5169/</link>
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		<pubDate>Tue, 26 Nov 2019 18:23:51 +0000</pubDate>
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		<secondarycategory><![CDATA[Cloud Enablement]]></secondarycategory>
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		<metatags><![CDATA[Amazon Connect]]></metatags>
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        <description><![CDATA[With an AI-driven cloud-based contact center, bots can handle high-volume, repetitive work, freeing agents to focus on the human experience.]]></description>
		
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