Robert H. Brown

Robert Hoyle Brown is a Vice President in Cognizant’s Center for the Future of Work and drives strategy and market outreach for Cognizant’s Business Process Services business unit. He is also a regular contributor to the CFoW blog. Prior to joining Cognizant, he was Managing Vice President of the Business and Applications Services team at Gartner, and as a research analyst, he was a recognized subject matter expert in BPO, cloud services/BPaaS and HR services. Robert also held roles at Hewlett-Packard and G2 Research, a boutique outsourcing research firm in Silicon Valley. He holds a bachelor’s degree from the University of California at Berkeley and, prior to his graduation, attended the London School of Economics as a Hansard Scholar.

Robert can be reached at Robert.H.Brown@cognizant.com and

The Technology Rx to Tame the Virus Monster

The science fiction of yesterday seems like it’s becoming science fact today. Fans of Netflix’s Stranger Things will recall the Shadow Monster, who intended to kill everything and everyone on Earth by spreading a virus via humans. Sadly, as the ever-increasing incidents of pandemics over the last decade have shown, narratives such as the Shadow […]

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The Way(s) to the Future of Work

In 2010, Martin Sheen starred in The Way, an underrated but beautiful film. His character is a curmudgeonly, set-in-his-ways, late-middle-age, Type A workaholic from Los Angeles. A series of events lands him on El Camino de Santiago (translated into English as “The Way”), where circumstances compel him to interact — in life-affirming ways — with […]

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Digital Memories More Powerful than a Hurricane

Whether it’s wildfires in California, a hurricane in Puerto Rico or flooding in North Carolina, Florida and Texas, natural disasters are becoming all too common. And beyond the physical and mortal damage –which is substantial – the lingering trauma of mental stress that follows in the wake of these events is a hidden tragedy no less […]

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Rocky Mountain AI

“He left yesterday behind him, you might say he was born again, You might say he found a key for every door.” – “Rocky Mountain High,” John Denver. – There’s something about John Denver. Wearing a puffy down vest, bespectacled, performing a wholesome, “nerd chic” brand of Meadow Rock.  Ever-so-slightly-edgy lyrics, like, “Friends around the campfire/and […]

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Every Move You Make: Privacy in the Age of the Algorithm

Traffic congestion marked by thick red lines on a Google Map.  A browser that remembers your credit card code. Tracking down a long-lost friend via social media. The benefits of sharing our personal information – personal recommendations, customized experiences, lightning-fast convenience – are everywhere.  But when news headlines break on terrorists hunted down by drones […]

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Hello, Robot Tax? Meet Habeas Corpus

Bill Gates recently sparked controversy in the Twittersphere for suggesting a robot tax.  His argument: that the government stands to lose an influx of funds from workers’ income taxes because intelligent machines will replace human workers. Now, I pay my taxes willingly, just like most everyone else.  I’m no spokesman for the Howard Jarvis society.  […]

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