The Technology Rx to Tame the Virus Monster
The science fiction of yesterday seems like it’s becoming science fact today. Fans of Netflix’s Stranger Things will recall the Shadow Monster, who intended to kill everything and everyone on Earth by spreading a virus via humans. Sadly, as the ever-increasing incidents of pandemics over the last decade have shown, narratives such as the Shadow […]
Read More
It’s Time to Revamp Old-School Approaches to Education and Training for the New World of Work
Whether you work in the front office, the back office or the C-suite, your work will soon be very different. With the influx of automation and AI, many of us will need to adapt to evolving work tasks or transition into a new job role (we’ve identified 42 that we believe will evolve, here and […]
Read More
How to Instill Trust with Intelligent Machines
In the first six months of 2018, an estimated 17,120 people died in motor vehicle traffic crashes, but it’s doubtful the same number of national or global headlines appeared on these tragedies. More likely, most of us read just one: the fatality caused by a self-driving car. It’s far more distressing, apparently, to witness intelligent […]
Read More
Diversity and Inclusion: By the Numbers
Are you greater than the sun that shines on everyone: Black, Brown, Yellow, Red and White, the sun does not discriminate. — Sara Ting, “Sun Poem.” You’ve seen the warning on your rearview mirror: “Objects in mirror are closer than they appear.” The future seems to be approaching faster than ever before. The rise of […]
Read More
21 More Jobs That Pivot on Human-Machine Harmony
Help Wanted: Data Trash Engineer. Algorithm Bias Auditor. Head of Machine Personality Design. Chief Purpose Planner. Could you envision needing one of these job titles in your organization, or even see yourself filling one of these roles? We can – if not now, then very soon. In fact, in an age when many pundits are […]
Read More
Data Transparency in a Nontransparent World
Unless you live in a cave and have never touched a smartphone or computer, you probably know it’s impossible not to leave a personal data trail online. The invisible cookies are always watching our activities, and the algorithms are always making suggestions for the benefit of the digital economy. Once data is produced, it rarely fades away. […]
Read More
Customer Trust in a Sharing Economy
Recently, I wrote about key from Cognizant research included in our report, “The Business Value of Trust.” The results were stark: Losing customer trust presents a major existential threat to companies. Not protecting consumers’ personal information and upholding privacy is a fast way to lose it. However, we also learned that when consumers know a […]
Read More
Losing Consumers Trust in a Digital World? It’s a Risky Business
Every time we download a new app, or sign up at a Web portal, we’re informed about terms and conditions of use, the seller’s privacy policies, cookie policies, and more. All pledge appropriate use of our personal data. Do we read these policies? I suspect many haven’t time—and assume they’re all similar. And although companies […]
Read More
Why CEOs Need a Social Media Presence
Market pundits keep telling you that every business is a digital business. Digital is your future. Digital is the path to transforming your business. When so much is at stake, shouldn’t executive leaders expand their digital or social presences? One of our recent white papers highlights that many business leaders are not on LinkedIn and that most […]
Read More
Focus on Asia: 4 Myths of Digital Transformation
Asia is fast becoming the center of digital innovation for the world. The region accounts for half of the world’s total 2.8 billion Internet users, and it is already the largest regional e-commerce market. By 2025, today’s fast-changing technologies — including the mobile Internet, the Internet of Things, cloud technology, 3-D printing and advanced robotics […]
Read More