Makarand Pande

Makarand Pande is a Digital Partner at Cognizant, leading the Automation Practice for the company’s North American Banking & Financial Services (BFS) business unit. During his tenure at Cognizant, Makarand has held multiple roles, including lead for Technology Consulting and the Mobile Practice head. He works closely with customers on solving business problems through collaboration, co-innovation and using emerging digital technologies. Makarand can be reached at

The Automation Maturity Curve: Making the Leap from RPA to Cognitive Solutions (Part 4 of a series)

Authors’ note: This is the fourth of a four-part series, in which we discuss the ways banks are adopting robotic process automation (RPA). In this installment, we explore what banks should be thinking about when moving from proof of concept-based, siloed, task-level automation to overall operations transformation and how platform vendors are working to support […]

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The Seven Deadly Sins of Robotic Process Automation (Part 1 of a Series)

Author’s note: The use of robotic process automation (RPA) is gaining momentum in the financial services industry. The first installment of this four-part series focuses on the common pitfalls banks encounter when planning for and deploying software bots. The second looks at seven steps banks can take to automate efficiently and derive long-term value from […]

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