Mahesh Subramanium

Mahesh Subramanium is a Senior Partner of Digital Transformation within Cognizant’s Banking and Financial Service Consulting Practice. He is responsible for digital innovation, business, operations, AI and technology advice, as well as transformation and product management services, helping financial services firms strengthen their overall digital competencies.

A proven leader with proven innovation, visioning, strategy, business acumen, technology experience and complexity management, Mahesh excels at building agile, diverse and inspired teams. His objective is to help clients transcend the status quo with new business models, empathetic and frictionless omnichannel customer experiences, intelligent interactions and automated processes – powered by modern, cost-effective, cloud-native digital platforms.

Mahesh has over 20 years of deep and broad experience in the financial services space, spanning  consumer, payments, wealth and private banking. He earned an MS in physics from Utah State University and an MBA  from Duke University’s Fuqua School of Business. Mahesh can be reached at


For Banks, Supporting Small Businesses in the Pandemic Goes Well Beyond Lending

The impact of the pandemic on small businesses has spurred changes in banks’ lending practices – but the upheaval hasn’t stopped there. While the shifts underway in functions such as trade finance and mortgages are typically more nuanced, they speak to how important small- and medium-sized businesses (SMB) are to banks – and how critical […]

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What is Customer Experience and Why Should Banks Really Care?

In the banking and financial services industry, customer experience often has been described as “generic,” “choppy” and “non-intuitive.” But today, the sector finally seems to be “getting it.” They are changing their approach to create a more engaging, relevant and proactive customer experience. Even today, much of the banking customer experience  centers on tasks rather than relationship-building and […]

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