Douglas McCuaig

Douglas McCuaig is SVP and Country Leader for Canada. Prior to joining Cognizant, Doug spent 14 years in a number of leadership roles at CGI, including President of the Canadian Operations and President of the European Operations.  He held progressive operations roles managing various aspects of the CGI business, including leading their Global Software & Solutions Business, Global Business Engineering (Outsourcing) and Global Marketing. 
 
Additionally during his career, Doug was the Canadian Consulting Partner lead for Ernst & Young Management Consulting and subsequently for Cap Gemini after the merger focusing on the financial services, telecom and media as well as retail.
 
Doug completed his undergraduate studies at the University of Western Ontario and Ryerson University, holds an MBA in Marketing & International Business from McMaster University, and received executive management training at the Kellogg School of Management at Northwestern University. He can be reached at Douglas.McCuaig@cognizant.com

Banking’s Latest Challenge: Managing Job Performance in the Remote Workplace (Part 3 of a Multipart Series)

Now comes the hard part. After getting remote access right and investing in the work from anywhere (WFA) model, the next thing for banks is tackling how to manage and measure productivity in the new workplace. Job performance data is surprisingly easy to collect – but at times difficult to accept. Nevertheless, building a positive, […]

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Banking’s New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

Before COVID-19, banks’ disaster plans typically covered outages affecting 10% to 20% of their workforce. No bank had a scenario for 100% disruption. But with the pandemic closing offices and branches around the globe and requiring nearly all employees to work from home, the need to enable employees with remote access has overwhelmed even the […]

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