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Author: Ben Pilgrim

Ben Pilgrim is a Strategy Director within Cognizant’s Retail, Consumer Goods, Travel & Hospitality team. A strategic leader and strong proponent of customer-centricity, Ben has a diverse background covering marketing, data, technology and innovation. Ben currently leads business solutioning within the Consumer Goods team, advising clients on employing digital strategies to transform their businesses and devising innovative propositions for them to bring to market. He can be reached at ben.pilgrim@cognizant.com or https://www.linkedin.com/in/benjaminpilgrim/

Digital Business

Redesigning E-Commerce Experiences to Serve the Elderly and Disabled During the Pandemic

Ben Pilgrim - May 6, 2020 - 1272 views

With people trapped at home during the COVID-19 pandemic, we’re seeing reports that internet use is up 70%, and online buying is surging more than 50% in some markets. The pressure is on for e-commerce experiences and websites to perform well at this time of crisis, which requires a renewed focus on both access and […]

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All blogs published in Digitally Cognizant represent the ideas and perspectives of individual Cognizant associates and contributors who have documented expertise in business-technology strategy and implementation. The content of the blogs published in Digitally Cognizant represents the views of the individual contributors and not necessarily those of Cognizant. They are put forward to illuminate new ways of conceptualizing and delivering global services for competitive gain. They are not intended to be, and are not a substitute for, professional advice and should not be relied upon as such.

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Author: Ben Pilgrim

Redesigning E-Commerce Experiences to Serve the Elderly and Disabled During the Pandemic

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