Social Distancing Investments Made Now Will Continue Reaping Benefits Later

Even with social distancing restrictions easing in some parts of the world, much of the workforce will continue to work from home (WFH) for the foreseeable future. In some cases, employees may even continue to do so after the pandemic passes, drawn by flexible hours and the 10-yard commute. The problem is, traditional IT infrastructure […]

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Three Must-Do’s for P&C Insurers to Realize Business Outcomes from AI

While more P&C insurers are embracing data, artificial intelligence (AI) and machine learning as part of their digital strategy, we often hear them voice frustration about generating business outcomes from these investments. Many find it difficult to tie their AI initiatives to key performance indicators (KPI) and profitable growth. As they gear up to implement […]

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Want Innovation? Connect Design and Engineering (Second of a Multi-Part Series)

Steve Jobs said it best: “Design is how it works.”  We live in an exciting time, when digital products and services are remaking industries, business models and jobs. At the center of all this activity are two closely connected disciplines: design and engineering. But while engineering and design have long played a central role in developing […]

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Engineering Your Digital Strategy for Business Success (First of a Multi-Part Series)

IDC estimates that 40% of all technology spending will be applied to “digital transformation,” with enterprises spending nearly $2 trillion by the year 2022. The trouble is, few businesses understand how to maximize their investment while also keeping the business at peak performance. Additionally, companies don’t always explore all the ways that services, processes and […]

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When It Comes to Digital, Consider Your Realization Horizon

As I meet with executives from enterprises seeking digital enhancement, many suggest that in order to achieve material value from new digital services, offerings and technologies, they need to balance two factors: the pace of the initiative and “the realization horizon.” My previous blog discussed pacing. From there, it becomes critical to utilize realization horizons. […]

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Elevating Data-Driven Design to Meet Humans’ Emotional Needs

When working with modern technologies, the use of legacy design principles will only yield short-term benefits. The end result may satisfy purely functional needs, but it often falls short of truly addressing human behaviors and desires. For this reason, many organizations are turning to data-driven design. By applying analytics to how users navigate systems and […]

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GUEST POST

When It Comes to Digital, Pace Matters

As I meet with executives from enterprises attempting to be digitally enhanced, most agree on one thing: In order to achieve material value from new digital services, offerings and technologies, they need to balance two factors: the pace of the initiative and “the realization horizon.” The realization horizon is what you can hope to achieve […]

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Four ‘No Regrets’ Steps for Shifting into Digital Engineering

“Digital” may have technically been around since the invention of the transistor, but we’re still in the early days of a new economy. We’re moving from digital that’s fun (sharing photos on social media, listening to algorithmically selected music) to digital that matters (extending banking services to the unbanked, treating patients remotely). At the center […]

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Finding Time for Innovation – by Starting Small

Perhaps no question has the power to stop executives and software managers in their tracks faster than, “What are you doing about innovation?” You can’t blame them, as there’s really no blueprint for establishing the processes, mindsets and disciplines required to generate the innovations that consistently lead to high-impact results. Traditional waterfall methods of software […]

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