Paul Tiede - February 24, 2021 - 41 views

I remember as a kid hearing my mom and dad sing Paul McCartney’s classic Beatles tune, “When I’m 64.” At the time, age 64 seemed infinitely far away – I would certainly never be that old (as I’m sure McCartney felt when he wrote the song). Unfortunately, how I felt then is how most millennials […]

Surya Gummadi - February 23, 2021 - 88 views

Why would a consumer need to be on hold for 30 minutes in this day and age to get confirmation of a prescription renewal? Because the renewal team has been inundated with annual renewal faxes, says a customer service representative. Faxes? Clearly, the healthcare industry needs to get serious about how it interacts with consumers. […]

The timing could have been better. In the midst of the worst global crisis in modern memory, the retirement services industry has reached an inflection point that requires a revamp of its decades-old legacy platforms and processes. While the forces driving the need for change were percolating long before the pandemic, the crisis has only […]

Anil Nagaraj - February 17, 2021 - 370 views

As businesses use machine learning across more areas of their business to make informed decisions, we see them facing four significant challenges:  Increasing agility to launch machine learning capabilities more quickly to meet a range of business needs, from inventory optimization to fraud detection. Minimizing the cost of delivering business intelligence and machine learning in […]

Claudius Sokenu - February 16, 2021 - 124 views

From the start of my career, it was clear to me that my professional success would depend in large part on finding someone to mentor me through the perils of the workplace. In 2021, however, mentoring takes on an added and often over-looked dimension: It’s as important for encouraging diversity as it is for providing […]

Allen Shaheen - February 15, 2021 - 264 views

We were not prepared for this – “this,” of course, being the sudden and pervasive shift to remote work. Along with this new reality, we’re also faced with virtual work’s lesser known but equally important companion, the “virtualization of etiquette.” The previous models of business behavior and human engagement no longer apply. For example, when […]

Brian Williams - February 11, 2021 - 141 views

In previous blogs, I’ve discussed how the cloud, in its myriad dimensions, is central to disaggregation of care, value-based care and advanced AI/ML for both disease discovery and diagnostics. The cloud is also at the core of much of the innovation and evolution in life sciences. However, there is a widespread perception that life sciences […]

John McVay - February 10, 2021 - 71 views

Great leaders aren’t great alone. They’re hubs that bring people together. This lesson on leadership isn’t intuitive, and it wasn’t for me. But through my friend and colleague Steven Skinner, a Cognizant associate whom I deeply admired and who sadly passed away in 2019, I learned this and other leadership lessons that only grow in […]

The pandemic has forever changed the role of technology in healthcare and the experience and expectations of health consumers. Before the pandemic, virtual care saw relatively low usage among patients and providers. Last spring, its use surged to 51% of physician visits. Although that declined to 17% when doctors’ offices and other service sites reopened […]

Leena Kalani - February 9, 2021 - 305 views

On June 7, 1968, female machinists working at Ford Dagenham in London went on strike in protest of the gender pay gap. The demonstrations eventually resulted in the passing of the UK’s Equal Pay Act of 1970 and subsequently the Equality Act of 2010, which provides a legal framework to protect the rights of individuals […]