Feather Hickox - April 19, 2018 - 31 views

Tiffany Dufu is a force of nature. A passionate advocate for women and girls, she tells a story of embracing imperfection that energized all of us lucky enough to hear her speak at a recent Women Empowered luncheon. At first glance, imperfection is the last thing you’d associate with Dufu. As an activist and author, […]

Frank Antonysamy - April 17, 2018 - 74 views

“We are all connected.” This mantra from the 1960s had a spiritual connotation, informing both a growing environmental awareness and the peace movement. But as I recollect this theme from the past, the subject I’m discussing is about the future. We live as connected beings, in increasingly smart homes. We drive connected cars that grow […]

Karthik Krishnamurthy - April 12, 2018 - 242 views

AI’s breakthrough abilities to learn and to detect meaning and even sentiment are helping organizations to create experiences that are more human and contextual. With breakthroughs, however, come anxieties and hurdles. As the economist Milton Friedman might have said, “there’s no such thing as a free lunch.” We see obstacles in the marketplace, many of […]

Vivek Daga - April 11, 2018 - 144 views

For those in the business world, it’s not exactly intuitive to find much in common with an Olympic gold medalist. But after hearing Kate Richardson-Walsh describe what it takes to develop a high-performance team, I clearly saw how we can all come closer to achieving our goals if we approached them with the same spirit […]

Bryan Hill - April 9, 2018 - 105 views

In the 20th century, the world gained industry-changing insights on primate behavior when researcher Dian Fossey went to the remote forests of Rwanda to study the daily activities of gorillas in their natural environment. How can we reimagine this model of observation and understanding of the animal world with the digital tools we now have […]

Patricia Birch - April 6, 2018 - 280 views

About two years ago, we conducted visioning exercises about the future of healthcare and its business models. We forecast several “signal events” that – should they come to pass – would mean real business change was under way in healthcare.  Ironically, one of our dummy headlines was “Walmart Acquires Humana.” Score one for our crystal […]

Sriniketh Chakravarthi - April 4, 2018 - 220 views

Authors’ note: This is the third of a five-part series, in which we discuss the ways in which banks are adopting robotic process automation (RPA) today. Part 1 offered a list of seven deadly sins that can derail RPA adoption. Part 2 identified seven virtuous steps banks can take to avoid these deployment pitfalls. In […]

Matt Smith - April 2, 2018 - 224 views

Conversational AI represents the most significant advancement yet in how people interact with technology. While punchcards, keyboards, GUIs and even touchscreens are all ways that we communicate with computers on their terms, conversational AI changes all that, as it finally enables an innately human form of interaction between people and machines: natural language. More sophisticated […]

Bhaskar Sambasivan - March 26, 2018 - 134 views

I recently heard a story about a do-it-yourself home repair that turned into a nightmare when the homeowner fell and broke his femur, pelvis and elbow. As he recovered and the bones knit, his pain routinely woke him in the night. He did some research and decided it would be safe to take his medicine […]

Jerry Smith - March 24, 2018 - 167 views

Like humans, cognitive computing systems learn from an ever-growing collec­tion of knowledge. And clearly, business interest is high in adopting these systems to accelerate decisions and improve their accuracy. Businesses need a plan, however, for when intelligent systems learn in expected ways. The fact is, cognitive computing systems do sometimes learn in ways their designers […]