World Economic Forum 2019: Making the Future Work

In his famous 1962 book “The Structure of Scientific Revolutions,” Thomas Kuhn outlined how changes in orthodoxies occur. Popularizing the term “paradigm shift,” Kuhn examined how dominant doctrines – broadly shared and agreed upon – are overthrown by new ideas first thought to be from the lunatic fringe but that, in turn, become the new orthodoxy. […]

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Now in the Consumer-Centric Healthcare Spotlight: Microsoft & Walgreens

We’ve been steadily predicting the formation of many unusual partnerships as the healthcare industry shifts toward consumer-centric healthcare business models. And our forecasts keep coming to pass: Think of CVS-Aetna, Cigna and Express Scripts and, of course, Amazon’s venture with JP Morgan Chase and Berkshire Hathaway. Now we can add Walgreens Boots Alliance and Microsoft to the list. […]

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Eight Ways to Forge a Path to Real and Responsible AI

When it comes to high-tech, nothing seems high-techier than artificial intelligence (AI). But when businesses get started on AI initiatives – which most respondents in our recent study are doing – the challenge today is less about technical questions and technology capabilities, and more about crafting a strategy, determining the governance structures and ethical practices […]

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World Economic Forum 2019 Preview: The Silk Road to 6G

The World Economic Forum Annual Meeting in Davos this year will be the epicenter of two of the world’s most important trends: The rollout of 5G, the next-generation networking infrastructure that will more tightly bind together the world’s 7.7 billion people, as well as the four billion “things” expected to be deployed by 2020. The […]

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Assistive Technologies Don’t Create an Inclusive Workplace — Committed Businesses Do

According to the U.S. Bureau of Labor Statistics, 29.3% of working-age disabled people are employed today, compared with 73.5% of those without a disability. What’s more, the unemployment rate for individuals with a disability was 9.2% in 2017, according to the BLS, more than twice that of those with no disability (4.2%). If only there […]

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How to Instill Trust with Intelligent Machines

In the first six months of 2018, an estimated 17,120 people died in motor vehicle traffic crashes, but it’s doubtful the same number of national or global headlines appeared on these tragedies. More likely, most of us read just one: the fatality caused by a self-driving car. It’s far more distressing, apparently, to witness intelligent […]

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Four Ways AI Will Make a Difference in 2019

In 2019, artificial intelligence (AI) will increasingly become a mainstream presence in our work and personal lives, inspiring our purchase decisions and digging deeper into business outcomes and events. At the same time, expectations surrounding AI will also grow, as calls for transparency and fair play become too loud for businesses to ignore. Here are […]

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