Digital Transformation: Less about Digital, More about Humans

Businesses are at varying stages of their digital transformation journeys, whether they’re at the forefront of innovation and setting the trends for their respective industries, or just now embarking. These businesses are driving digital throughout the enterprise, with a relentless commitment to rethink every asset, process, product, service and architecture within it. With digital interest […]

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The Make-or-Break Factor for Digital Success in Europe

If you’ve read my previous post and found the time to review my latest report, “Europe’s Digital Imperative,” you’ll know just how much money digital means for Europe. (In fact, one of the reasons for undertaking the research in that report was to provide the net/net of digital transformation.) However, as one of my previous […]

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Europe’s Digital Imperative Moves into View

Do you feel you’re living in a golden era?  By some important metrics, 2016 was the best year in humanity’s history (I know, hard to believe). According to World Bank figures, every day about a quarter of a million people moved out of extreme poverty, and that’s the highest it’s been in, like, ever.  Disease, famine […]

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What Does ‘Being Digital’ Mean to Life Sciences?

No matter the industry, “being digital” goes well beyond developing a few mobile apps, launching a Web portal or moving a system or application to the cloud. It actually means changing the core DNA of your company operations to propel new business growth and operational models. Successful life sciences companies will seamlessly blend physical and digital components, delivering […]

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Platform Business Models Win- 4 Reasons Why

Across myriad enterprises, digital platforms are becoming more widely accepted but vary on business need. Some support broad, horizontal markets; others target business functions or industry sectors. For example, a company like Airbnb  empowers trust between market participants and reduces information asymmetry. This can drive down the cost of delivery the service. And the platform can […]

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Digital is Transforming Workers’ Compensation

Today, the cost of workers’ compensation claims continue to rise. Insurance carriers and third party administrators are looking for new and innovative ways to provide better support to workers, both from a preventative as well as post claim perspective. Many payors have implemented Return to Work (RTW) programs to support injured workers in a post-claim […]

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The Need for Quality at Speed

In the digital universe, customer experience is the be-all and end-all, making businesses reinvent themselves to deliver faster and better services. In an era of ‘born digital’ companies like Uber and Amazon, which have turned customer experience into a matter of software quality and speed, enterprises need to digitally step up.

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