Digital Is Here. Is Your Workforce Ready? (Part 1 of 4)

First of a four-part series. “Be digital.” I’ve thought a lot about this business mandate, and I fully agree that it’s not enough to focus on isolated digital initiatives or take anything less than a full-on approach to customer centricity and personalization. It’s completely true that business leaders need to think “digital first” when approaching […]

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With Automation, What Happens to the Humans?

Automation is clearly a two-edged sword. While applying automation, robotics and artificial intelligence capabilities to business processes can help businesses boost efficiency, quality and profitability, the resulting displacement of human workers can also inflict damage to the very fiber of the organization. Rather than focusing on how these technologies will replace humans, however, I prefer […]

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6 Strategies to Successfully Pilot a Robotic Process Automation Project

If you’re thinking about automating some of your business processes, you’re likely looking for two outcomes – lowering operating cost and improving your customer and employee experiences. Sometimes it’s just not possible to do a complete digital process transformation. You may not have the time, resources, or budget for that kind of project, but you still may need […]

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Enterprise Cloud Adoption: Top 5 Drivers – Part 2

In my last post, I talked about two factors driving enterprises to adopt the Cloud. In this post I will discuss three more key factors driving Cloud adoption. 3. More efficient mergers, acquisitions and divestitures. Mergers and acquisitions of large companies are complex and subject to strict deadlines and budget constraints. From a technology perspective, each of the parties […]

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Extreme Makeover: CIO Edition

An overwhelming 89% of respondents in Cognizant’s recent survey of 200 CIOs across the U.S. said CIOs say are critical to the success of the organization’s digital transformation. [SOURCE: https://www.cognizant.com/content/dam/Cognizant_Dotcom/article_content/default/Being-Digital-How-and-Why-CIOs-Are-Reinventing-Themselves-for-a-New-Age-codex1508.pdf]

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Enterprise Cloud Adoption: Top 5 Drivers – Part 1

Many believe that the cloud is the most critical component of any IT strategy. The benefits and common drivers for adoption are well known. Yet each CXO, VP, or chief architect provide different perspectives and approaches as to how they are adopting the cloud and what is driving their need for change. So why and how are these companies moving […]

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The RUN Approach to Digital Transformation

Now more than ever, businesses are increasingly vocal about their digital transformation journeys and hiring new chief digital officers or CIOs to chart their courses. Industry analysts are highlighting the importance of having a digital blueprint, a digital execution plan, and digital principles for business as new technologies, tools, and techniques rapidly converge. Then why is the U.S. economy operating at only […]

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Internet of Things: Shaping the Insurance Industry

Internet of Things for Insurance Despite the hype, the Internet of Things (IOT) is taking substantive shape in the insurance industry. Initial pilots offer a glimpse of how a tightly interconnected physical and digital world can drive breakthroughs in productivity, organizational efficiency, and entirely new product and service models that radically improve customer experiences. Experimentation is beginning to […]

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