Connecting Fans and Data to Enhance the Stadium Experience

As I sit here in my office remembering the recent traffic snarls in my home town of Phoenix (the location of this year’s NCAA Basketball Final Four), I’m reminded of an article I wrote a few years ago about stadium attendance and the use of analytics to better understand the fan experience. For many basketball […]

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The Artificial Intelligence Panacea?

Looking at my analyst barometer, if 2016 was all about digital, then 2017 is all about artificial intelligence. You know something big is happening when scholars, analysts, CEO hot shots and doom mongers talk it up/talk it down all over news feeds and media. Some of the commentary on AI is Elon Musk scary; some […]

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Hello, Robot Tax? Meet Habeas Corpus

Bill Gates recently sparked controversy in the Twittersphere for suggesting a robot tax.  His argument: that the government stands to lose an influx of funds from workers’ income taxes because intelligent machines will replace human workers. Now, I pay my taxes willingly, just like most everyone else.  I’m no spokesman for the Howard Jarvis society.  […]

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With Automation, What Happens to the Humans?

Automation is clearly a two-edged sword. While applying automation, robotics and artificial intelligence capabilities to business processes can help businesses boost efficiency, quality and profitability, the resulting displacement of human workers can also inflict damage to the very fiber of the organization. Rather than focusing on how these technologies will replace humans, however, I prefer […]

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Merger and Acquisition Playbook Digitization

The pace of merger and acquisition may have reduced from last year (2015) in other sectors but technology is the busiest sector for M&A in 2016 as per reports in Wall Street Journal . M&A in Technology industry will continue to rise in 2017 both in number and deal size as per KPMG report.Most of the […]

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Artificial Intelligence Can Provide Real Payoffs

Artificial intelligence (AI) was a big deal back when I was in engineering school (which wasn’t just yesterday). Through the years, AI’s evolution has produced multiple hype cycles, followed by disillusionment. Today, in the time of Digital Disruption 2.0, AI’s ascent looks a bit different. It’s building on its foundation of machine learning and cognitive computing […]

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Robotic Automation Can Unleash Reimagination

Robotic process automation is spreading across banking and financial services. The origins of automation extend back to 1745, when English blacksmith Edmund Lee patented the rotating fantail that keeps a windmill’s sails pointed into the wind. The first completely automated industrial process emerged toward the end of the 1700s, when American inventor Oliver Evans developed the […]

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Turning Robotic Process Automation Challenges Into Real Solutions

Not all Robotic Process Automation (RPA) projects go smoothly.  In fact, sometimes it seems like bumpy roads can be the norm, rather than the exception.  How should you approach a troubled RPA project? What practices can be applied to turn a project around when things go sideways? I’d like to share an example with you. […]

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HfS Research Recognizes Cognizant in the”Winner’s Circle” for Intelligent Automation

Few fields are changing as quickly as the field of Intelligent Automation.  Players in this area have to adapt to the extreme technological leaps, pioneer new solutions, and successfully lead their customers through the entire process to survive. (And they have to keep up on the latest acronyms, like IA, RPA, AI, AR.) Leading analyst firm Horses […]

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