Digital Transformation: Less about Digital, More about Humans

Businesses are at varying stages of their digital transformation journeys, whether they’re at the forefront of innovation and setting the trends for their respective industries, or just now embarking. These businesses are driving digital throughout the enterprise, with a relentless commitment to rethink every asset, process, product, service and architecture within it. With digital interest […]

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The Make-or-Break Factor for Digital Success in Europe

If you’ve read my previous post and found the time to review my latest report, “Europe’s Digital Imperative,” you’ll know just how much money digital means for Europe. (In fact, one of the reasons for undertaking the research in that report was to provide the net/net of digital transformation.) However, as one of my previous […]

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Europe’s Digital Imperative Moves into View

Do you feel you’re living in a golden era?  By some important metrics, 2016 was the best year in humanity’s history (I know, hard to believe). According to World Bank figures, every day about a quarter of a million people moved out of extreme poverty, and that’s the highest it’s been in, like, ever.  Disease, famine […]

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WEF 2017 Post Mortem: Disrupting Disruption at Davos

For those of us in the futurology business, the concept of disruption has long been a central organizing principle of how we look at the world, as well as the people and organizations that try to navigate it. And where better to assess how this is playing out but at the recently concluded World Economic […]

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WEF 2017: The Future of Work and the 10 Summits Ahead

The second hottest topic of conversation in World Economic Forum (WEF) conference rooms and Davos restaurants this week: What exactly is the future of work? (We’ll get to the first hottest topic in a minute.) Over coffee and schnitzel (and the odd glass or three of gluhwein), attendees are pondering the work ahead, and how […]

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WEF 2017: A Manifest Destiny of Machines

As we approach this year’s annual meeting of the World Economic Forum, a new economy – a digital economy – is emerging from the red hot furnace of technological innovation. An economy based on artificial intelligence, algorithms, “bots” and instrumented “things” is taking shape and, in the process, generating huge new money from ideas that […]

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Why Design Thinking is Essential to the Pursuit of Excellence

Last week, The New Yorker ran an essay by Tad Friend describing the growing effect of entrepreneurial boot camp Y Combinator on the prevailing ethos of Silicon Valley and the funding practices of venture capitalists. The piece profiled Sam Altman, the successor to Y Combinator’s founder and its guiding spirit, Paul Graham. If Graham’s name […]

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Embracing Customer-Centricity Your Way

  Some readers might remember the jingle from a certain well-known fastfood chain’s 1970s “Have It Your Way” campaign: “Hold the pickle, hold the lettuce. Special orders don’t upset us. All we ask is that you let us serve it your way.” The company was seeking to differentiate itself from a better known competitor by embracing […]

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5 Ways to Reinvent Workplace Engagement in the Digital Age

Counting our achievements and tracking our progress gives us humans a sense of accomplishment. If you’re like me, you enjoy checking your frequent flyer miles, credit card points, Fitbit steps, Facebook page followers, or LinkedIn profile strength from time to time. Many companies are adopting internal programs like these to motivate and incentivize their employees to […]

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Blocking the Chain of Online Pirates

If you have been keeping up with the latest news and drama around Torrents, you know that a major torrent site has been taken down and the owner, arrested. While this was happening, other similar sites resurfaced, making it easy to conclude that this global battle between law enforcement agencies and online pirates is far from over.

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