Sameer Dhanrajani

Sameer Dhanrajani is Business Leader at Cognizant Technology Solutions. In his capacity, Sameer is responsible for leading end to end business spheres of Cognizant analytics - arguably the most comprehensive and broad based analytics practice in the industry comprising of multiple industry-aligned analytics verticals, horizontals and specialty analytics groups. Sameer is responsible for crafting differentiated strategies around analytics consulting, platforms and services coupled with creating best of breed GTM, business development, operational excellence solutioning exercises and transformational analytics engagements. Sameer has a progressive and proven senior leader track record of 17 years with a holistic exposure towards defining strategic and operation spheres of leading captive units/third part global business operations along with incubating and scaling new lines of businesses and capabilities in analytics, business process, technology arena. Prior to Cognizant, Sameer was the Country Head for Fidelity National Financial and pioneered India's first captive to be based on non linear growth model with platform based value propositions and developed Fidelity India into a hub of customer delight, delivery innovation, and operational dexterity.

How to Bring About a Customer-Experience-Focused Digital Transformation

Implementing a Digital Transformation For Tech-Savvy Customers Gone are the days when implementing a digital business meant centralizing information and automating tasks to achieve optimization. “Digital” now refers to a new way of looking at business, a completely transformative approach of the enterprise business model, promising far-reaching effects and readying the business for a new age of […]

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Enterprise Digital and Analytics Mending the Gap

Digital and analytics technologies on the rise As companies explore how to better understand the connected customer journey, many are exploring the notion of adopting digital and analytics technologies. According to a Gartner’s “2015 CEO Survey: Committing to Digital,” “Twenty-five percent of CEOs cite technology-related issues in their top business priorities for 2015 and 2016. Digital […]

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Banking Redefined by Digital Adoption

Digital adoption is redefining banking In the last few years, banking, financial services, and insurance has been undergoing a transition from product-based and transaction-based to a customer-centric business model, and the evolution of digital is responsible for much of it. Multichannel engagement for customers to take care of their financial objectives has become key to maximizing customer […]

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Steps to Rightsize Your Digital Business Model

Digital is changing how companies must plan to keep pace with competitors and protect their core businesses. As they focus on fixing the basics and addressing customer pain points, leaders must also make sure that key enablers for the future—such as an analytics skills base—are securely in place. Ernst & Young published a report titled “Insurance […]

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Digital Disruptors of the Insurance Business Model

Ernst & Young released a report titled “Insurance in a digital world: the time is now.” I found that it had a number of useful insights. Here are some excerpts:   Insurance companies face conflicting challenges. They must contend with continuing instability in financial markets, low interest rates, increasing acquisition costs, changing regulation and catastrophic losses from ongoing […]

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Digital Business Model for Retail – Converging Physical and Digital Channels

The world of traditional commerce and e-commerce are merging into what we call the omnichannel. We’ve hit an inflection point where technology is now so pervasive and useful that we’re past the tipping point. It’s not just about the phone or the desktop or the retail store—it’s about all of them working together. For many years, e-commerce […]

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Mapping the Self-Driving Car with Traffic Analytics

Traffic analytics: a quick (and recent) history Traffic analytics helps enterprises and government entities make informed decisions about traffic-flow management by leveraging historical road traffic data. Machine learning and intelligence are used to sense traffic flows, infer traffic patterns from them, and forecast future road traffic. The forecasts are based on analysis based on both live and […]

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Music + Analytics: A Tune to Remember

Trends and applications of music analytics The advent of MP3 file-compression standards enabled users to copy, store, and transport tons of music anytime, anywhere. But the subsequent ease of large-scale piracy ate up the revenues of record labels. When fighting this trend proved futile, they tried to adapt by releasing albums on direct-buying services like iTunes. Now […]

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