Manish Bahl

Customer Trust in a Sharing Economy

Recently, I wrote about key from Cognizant research included in our report, “The Business Value of Trust.” The results were stark: Losing customer trust presents a major existential threat to companies. Not protecting consumers’ personal information and upholding privacy is a fast way to lose it. However, we also learned that when consumers know a […]

Read More

Why CEOs Need a Social Media Presence

Market pundits keep telling you that every business is a digital business. Digital is your future. Digital is the path to transforming your business. When so much is at stake, shouldn’t executive leaders expand their digital or social presences? One of our recent white papers highlights that many business leaders are not on LinkedIn and that most […]

Read More

Focus on Asia: 4 Myths of Digital Transformation

Asia is fast becoming the center of digital innovation for the world. The region accounts for half of the world’s total 2.8 billion Internet users, and it is already the largest regional e-commerce market. By 2025, today’s fast-changing technologies — including the mobile Internet, the Internet of Things, cloud technology, 3-D printing and advanced robotics […]

Read More